Caffeinated ideas and views on marketing communications

Comcast customer service

Truth in advertising

Yeah, it’s Comcastic! If you are a Comcast subscriber you have seen these commercials, extolling the wonders of cable versus the slow DSL service of the phone company. You’ve seen the Slowskys, a family of turtles who much prefer DSL. Funny, yes. Accurate, not really. Apparently, one of the problems with “Comcastic” service is the LACK of service. The Washington Post wrote a story about how Comcast’s growth has come at the expense of its customers.

About Deborah Brody

Deborah Brody writes and edits anything related to marketing communications. Most blog posts are written under the influence of caffeine.


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