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-- Host: localhost    Database: debora34_wrdp1
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-- Table structure for table `wp_commentmeta`
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CREATE TABLE `wp_commentmeta` (
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-- Dumping data for table `wp_commentmeta`
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Generally, keep your hands and wrists out of your encounter whenever possible. Popping and choosing at acne breakouts, can bring about harmful and permanent marks. Use clean wash linen or sterile and clean natural cotton balls, as an alternative to your fingertips, when making use of cleanser.\r\n  <a href=http://www.goodsoldierfilms.com/guest/footer.php?cat=645-Methandienone-Suppliers,Testosterone-Cypionate-Sale-Online,Testosterone-Undecanoate-Half-Life/>Methandienone Suppliers</a>\r\n You might like to check into dependable expenditure administration software program should you be contemplating purchasing stocks. As opposed to using threats or relying on a brokerage firm, these software packages can instruct the nuances of shelling out, making certain you can expect to make the best selections. Some of these programs even let you track styles.\r\n  <a href=http://www.dehollandsetegel.nl/wp-admin/template.php?x=1391-Testosterone-Propionate-100mg-For-Sale-Anabolic-Steroid-Names-Nandrolone-Prescription-Australia.html>Testosterone Propionate 100mg For Sale</a>\r\n Physical exercise out the anxiety. Workout makes use of your pent up electricity in the positive method to de-tension your body. Get an exercise routine that suits you, try cardiovascular, exercising, biking or weight lifting and sweating out of the pressure! You will end up providing your body an excellent workout and making use of the unfavorable electricity caused by tension to complete some thing optimistic for your self.\r\n  <a href=http://www.phanbonviety.com/layouts/site.php?bng=953-Primobolan-For-Sale-Methandienone-Usa-Tadalafil-Powder-For-Sale/>Primobolan For Sale</a>\";s:12:\"comment_type\";s:0:\"\";s:7:\"user_ID\";i:0;s:7:\"user_id\";i:0;s:7:\"user_ip\";s:13:\"195.22.126.26\";s:10:\"user_agent\";s:114:\"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36\";s:4:\"blog\";s:24:\"https://deborahbrody.com\";s:9:\"blog_lang\";s:5:\"en_US\";s:12:\"blog_charset\";s:5:\"UTF-8\";s:9:\"permalink\";s:66:\"https://deborahbrody.com/2013/01/5-items-that-your-blog-must-have/\";}'),(171423,50854,'akismet_result','true'),(171424,50854,'akismet_history','a:2:{s:4:\"time\";d:1524787280.531909942626953125;s:5:\"event\";s:10:\"check-spam\";}'),(171425,50854,'akismet_as_submitted','a:13:{s:14:\"comment_author\";s:8:\"Kevinzex\";s:20:\"comment_author_email\";s:17:\"egoriyf@gmail.com\";s:18:\"comment_author_url\";s:15:\"http://1541.ru/\";s:15:\"comment_content\";s:1468:\"Где купить Ламинин, но знайте http://1541.ru что AminoBoosters дешевле в 4 раза и сильнее в 2 раза по эффективности, чем laminine LPGN, основа ламинина и AminoPure разработана д-ром Эскеланд, технология одна, сырье одно \r\n \r\nDunyada en yaxs? Web Studiya. Sayt sifaris! Закажи сайт! Самый лучший ВЕБ-Студио в Мире - http://www.Time4Soft.com : +994 50 345 83 88, PHP, CMS RA, Hosting, Hosting costs,Hosting charges,Hosting az,. email: web@time4soft.com \r\n \r\nЖелающих зарабатывать от 100 usd по нарастающей, в пассиве, без Копейки вложений, без знаний интернета или со знаниями, с уникальным продуктом для здоровья, известным во всем мире аналогом ламинина, но дешевле в 4 раза и более эффективным, без обязательных покупок (это партнерская программа), можно с приглашениями, а можно и абсолютно без приглашений, жду в скайпе evg7773 \r\nЗвучит как сказка. Но таковым является на деле. Долго искал. Нашел. \r\nПриглашаю. Любая страна Мира.\";s:12:\"comment_type\";s:0:\"\";s:7:\"user_ID\";i:0;s:7:\"user_id\";i:0;s:7:\"user_ip\";s:15:\"188.163.109.153\";s:10:\"user_agent\";s:65:\"Mozilla/5.0 (Windows NT 6.1; rv:52.0) Gecko/20100101 Firefox/52.0\";s:4:\"blog\";s:24:\"https://deborahbrody.com\";s:9:\"blog_lang\";s:5:\"en_US\";s:12:\"blog_charset\";s:5:\"UTF-8\";s:9:\"permalink\";s:66:\"https://deborahbrody.com/2013/01/5-items-that-your-blog-must-have/\";}'),(171426,50854,'akismet_pro_tip','discard'),(171427,50855,'akismet_result','true'),(171428,50855,'akismet_history','a:2:{s:4:\"time\";d:1524802043.7264330387115478515625;s:5:\"event\";s:10:\"check-spam\";}'),(171429,50855,'akismet_as_submitted','a:13:{s:14:\"comment_author\";s:12:\"PhillipHelia\";s:20:\"comment_author_email\";s:22:\"gorstka.lyubov@mail.ru\";s:18:\"comment_author_url\";s:24:\"https://www.vzlomvk.net/\";s:15:\"comment_content\";s:226:\"<a href=https://www.vzlomvk.net/>Как прочитать чужую    переписку Вконтакте</a> - VzlomVK, сервис для взлома профилей, аккаунтов, чужой переписки\";s:12:\"comment_type\";s:0:\"\";s:7:\"user_ID\";i:0;s:7:\"user_id\";i:0;s:7:\"user_ip\";s:12:\"95.181.217.2\";s:10:\"user_agent\";s:113:\"Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.94 Safari/537.36\";s:4:\"blog\";s:24:\"https://deborahbrody.com\";s:9:\"blog_lang\";s:5:\"en_US\";s:12:\"blog_charset\";s:5:\"UTF-8\";s:9:\"permalink\";s:95:\"https://deborahbrody.com/2016/04/feedback-is-not-a-synonym-for-review-customer-feedback-part-2/\";}'),(171430,50855,'akismet_pro_tip','discard'),(171431,50856,'akismet_result','true'),(171432,50856,'akismet_history','a:2:{s:4:\"time\";d:1524805841.1662309169769287109375;s:5:\"event\";s:10:\"check-spam\";}'),(171433,50856,'akismet_as_submitted','a:13:{s:14:\"comment_author\";s:4:\"u4gm\";s:20:\"comment_author_email\";s:21:\"zdfxgqdsofy@gmail.com\";s:18:\"comment_author_url\";s:99:\"http://uniquethis.com/blogs/23356/55120/what-you-would-like-to-see-improved-in-po-e-bestiary-league\";s:15:\"comment_content\";s:34:\"If he shows up, we stick with him.\";s:12:\"comment_type\";s:0:\"\";s:7:\"user_ID\";i:0;s:7:\"user_id\";i:0;s:7:\"user_ip\";s:15:\"114.102.152.160\";s:10:\"user_agent\";s:61:\"Mozilla/5.0 (Windows NT 6.1; Trident/7.0; rv:11.0) like Gecko\";s:4:\"blog\";s:24:\"https://deborahbrody.com\";s:9:\"blog_lang\";s:5:\"en_US\";s:12:\"blog_charset\";s:5:\"UTF-8\";s:9:\"permalink\";s:78:\"https://deborahbrody.com/2017/08/does-pbs-get-the-support-of-viewers-like-you/\";}'),(171434,50856,'akismet_pro_tip','discard'),(171435,50857,'akismet_result','true'),(171436,50857,'akismet_history','a:2:{s:4:\"time\";d:1524807371.6506021022796630859375;s:5:\"event\";s:10:\"check-spam\";}'),(171437,50857,'akismet_as_submitted','a:13:{s:14:\"comment_author\";s:11:\"Dennisinfub\";s:20:\"comment_author_email\";s:25:\"artemovkirill79@gmail.com\";s:18:\"comment_author_url\";s:25:\"http://beton-cement-ru.ru\";s:15:\"comment_content\";s:427:\"Состояние окружающей нас среды во многом зависит от правильного использования природных ресурсов, которые даются человеку. Это касается и строительной деятельности. Подробнее об этом читайте на сайте <a href=http://beton-cement-ru.ru>beton-cement-ru.ru</a>\";s:12:\"comment_type\";s:0:\"\";s:7:\"user_ID\";i:0;s:7:\"user_id\";i:0;s:7:\"user_ip\";s:11:\"62.122.92.7\";s:10:\"user_agent\";s:72:\"Mozilla/5.0 (Windows NT 8.0; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0\";s:4:\"blog\";s:24:\"https://deborahbrody.com\";s:9:\"blog_lang\";s:5:\"en_US\";s:12:\"blog_charset\";s:5:\"UTF-8\";s:9:\"permalink\";s:95:\"https://deborahbrody.com/2016/04/feedback-is-not-a-synonym-for-review-customer-feedback-part-2/\";}'),(171438,50857,'akismet_pro_tip','discard'),(171439,50858,'akismet_result','true'),(171440,50858,'akismet_history','a:2:{s:4:\"time\";d:1524808943.5123651027679443359375;s:5:\"event\";s:10:\"check-spam\";}'),(171441,50858,'akismet_as_submitted','a:13:{s:14:\"comment_author\";s:11:\"Sallievurse\";s:20:\"comment_author_email\";s:21:\"salliefah@outlook.com\";s:18:\"comment_author_url\";s:86:\"[url=https://baraholka.onliner.by/viewtopic.php?t=20564952]леса рамные[/url]\";s:15:\"comment_content\";s:318:\"Вам будет интересно как где и сколько стоят леса, схема проезда и многое другое:   \r\n<a href=http://www.cossa.ru/profile/?ID=131491>вышка тура 1 1</a> и  \r\n<a href=https://baraholka.onliner.by/viewtopic.php?t=20975837>леса рамные</a>\";s:12:\"comment_type\";s:0:\"\";s:7:\"user_ID\";i:0;s:7:\"user_id\";i:0;s:7:\"user_ip\";s:15:\"178.122.197.139\";s:10:\"user_agent\";s:77:\"Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:52.0) Gecko/20100101 Firefox/52.0\";s:4:\"blog\";s:24:\"https://deborahbrody.com\";s:9:\"blog_lang\";s:5:\"en_US\";s:12:\"blog_charset\";s:5:\"UTF-8\";s:9:\"permalink\";s:66:\"https://deborahbrody.com/2013/01/5-items-that-your-blog-must-have/\";}'),(171442,50858,'akismet_pro_tip','discard'),(171443,50859,'akismet_result','true'),(171444,50859,'akismet_history','a:2:{s:4:\"time\";d:1524813946.1057479381561279296875;s:5:\"event\";s:10:\"check-spam\";}'),(171445,50859,'akismet_as_submitted','a:13:{s:14:\"comment_author\";s:5:\"cilas\";s:20:\"comment_author_email\";s:21:\"mertuhjety@bigmir.net\";s:18:\"comment_author_url\";s:21:\"http://cialisvus.com/\";s:15:\"comment_content\";s:42:\"With thanks, A good amount of forum posts!\";s:12:\"comment_type\";s:0:\"\";s:7:\"user_ID\";i:0;s:7:\"user_id\";i:0;s:7:\"user_ip\";s:12:\"176.8.88.191\";s:10:\"user_agent\";s:144:\"Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/61.0.3163.100 YaBrowser/17.10.1.1204 Yowser/2.5 Safari/537.36\";s:4:\"blog\";s:24:\"https://deborahbrody.com\";s:9:\"blog_lang\";s:5:\"en_US\";s:12:\"blog_charset\";s:5:\"UTF-8\";s:9:\"permalink\";s:66:\"https://deborahbrody.com/2013/01/5-items-that-your-blog-must-have/\";}');

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INSERT INTO `wp_comments` VALUES (1,1,'Mr WordPress','','http://wordpress.org/','','2011-06-07 02:50:20','2011-06-07 07:50:20','Hi, this is a comment.<br />To delete a comment, just log in and view the post&#039;s comments. There you will have the option to edit or delete them.',0,'1','','',0,0),(2,1236,'scormeny','sara@paperlantern.com','http://scormeny.wordpress.com/','68.49.188.117','2008-01-16 17:35:14','2008-01-16 22:35:14','I was there too - I thought it was great also! Thanks for writing an interesting observation on it.\n\n-Sara',0,'1','','',0,0),(3,1237,'Michele Kahn','michelemkahn@yahoo.com','','69.153.201.222','2008-02-02 18:32:10','2008-02-02 23:32:10','Love the entries!!',0,'1','','',0,0),(4,1237,'Jerry Anderson','jerrry.anderson@gmail.com','','202.137.115.39','2009-05-03 08:10:43','2009-05-03 13:10:43','Deborah,\n\nIf you want to add Facebook or email sharing buttons to your blog posts, there’s a plugin that does it for you: http://www.picturesurf.org/share-buttons\n\nHope you find it helpful!\n\nCheers,\nJerry',0,'1','','',0,0),(5,1239,'scormeny','sara@paperlantern.com','http://scormeny.wordpress.com/','68.49.188.117','2008-01-24 17:40:12','2008-01-24 22:40:12','I\'m an extremely good speller and tend to have good grammar, and in general I prefer to write and read complete sentences.  I believe I tend to notice bad grammar and it gives me pause.\n\nBUT! I don\'t want to be a snob about it.  I actually think it\'s interesting that many of my smart friends are bad spellers or poor grammarians. In personal communications, I\'ve become pretty inured to the indignities some people visit on our language when writing it down.\n\nThat being said, I am always distressed when I\'m working with an organization and their press releases or constituent emails have typos or bad grammar in them, and I will point it out.\n\nEven worse is when the date, time, or location are wrong in an event announcement. ARGH! That one does drive me crazy.',0,'1','','',0,0),(6,1239,'scormeny','sara@paperlantern.com','http://scormeny.wordpress.com/','68.49.188.117','2008-01-24 17:41:30','2008-01-24 22:41:30','And, see?  My own grammar snobbishness has tripped me up -- \"their press releases\" is the wrong follow-up to \"an organization.\"  One of those frustrating English-language problems; the lack of a good gender-neutral singular third-person pronoun.',0,'1','','',0,0),(7,1241,'merrillrichmond','merrill.richmond@town-sports.com','','208.3.216.163','2008-01-28 11:48:38','2008-01-28 16:48:38','Hi and thanks for the comments on the Washington Sports Clubs ad.  Glad you like it!\n\nMerrill Richmond\nVice President - Marketing\nWashington Sports Clubs',0,'1','','',0,0),(8,1241,'Sally','ashley.henke@hotmail.com','','207.195.246.106','2008-01-31 13:31:00','2008-01-31 18:31:00','Haha, that is a funny ad.  I am actually looking into joining a new gym this year, and WSC has a really low sign up fee (only 20.08).   Good advertising though, I may check out the 2 week trial to check out the facility.',0,'1','','',0,0),(9,1242,'Moranna','annamorris@terra.es','http://www.morrisgarcia.com','193.153.114.95','2010-03-18 09:47:17','2010-03-18 14:47:17','Excellent advice, but as you say, there are still some pretty naf-sites still out there!!',0,'1','','',0,0),(10,17,'Tony Attwood','Tony@hamilton-house.com','http://www.hamilton-house.com','81.149.99.139','2008-03-13 05:11:29','2008-03-13 10:11:29','Direct mail is not invasive in the same way that tele-sales is invasive.   I can collect the direct mail and drop it in the recycling bin outside my house or at my office, and really nothing much has happened to invade my life.  I do the same with my daily paper once I have read it.\n\nBut telephone calls interrupt me, stop my flow of work, cut across my life when I am watching football on TV.   Now that is invasion.',0,'1','','',0,0),(11,1248,'Shaun Dakin','sdakin@citizensforcivildiscourse.org','http://StopPoliticalCalls.org','64.242.2.254','2008-03-14 08:25:46','2008-03-14 13:25:46','Political calls are exempt from the DNC registry.\n\nI started a non-profit, non-partisan organization last year to combat intrusive robo-calls by using a voluntary, private sector solution: the Political Do Not Contact Registry.   As a result I was asked to testify at the U.S. Senate 2.27.2008 along with N.C. Attorney General Roy Cooper.\n \nOur registry is similar to the federal government’s Do Not Call list. But to succeed it requires politicians who will honor the wishes of voters who’d rather not endure the endless robotic, political phone calls during campaign season.\n \nKansas’s own Congresswoman Nancy Boyda has become the second member to sign our pledge.  She has taken the pledge and agreed not to robo call constituents that sign up for free at the National Political Do Not Contact Registry at StopPoliticalCalls.org.  We commend her leadership on this important consumer issue that impacts the privacy of all voters.   As one frustrated Mother wrote us:    \"I find it very frustrating... I tend to get calls at the WORST time.  I have a one year old daughter, and it NEVER fails that the phone will ring when I put her down for a nap or for bed.”\n\nVoters’ phones will soon be ringing off the hook this Fall.  Fed up voters can visit our web site at StopPoliticalCalls.org and add their names to our free Do Not Call registry.  It’s time we give the political dialogue back to average, concerned citizens.    \n \nShaun Dakin \nFounder &amp; CEO, the National Political Do Not Contact Registry\nStopPoliticalCalls.org',0,'1','','',0,0),(12,1249,'How different can a supermarket be? | How to make a website','','http://www.howtomakeawebsite.ws/how-different-can-a-supermarket-be/','74.52.67.146','2008-03-13 21:11:48','2008-03-14 02:11:48','[...] unknown wrote an interesting post today onHere&#8217;s a quick excerptWell, according to Bloom, very different. Zany songs and even “zanier” commercials are portraying Bloom as the store with a smile. I guess smiling at the supermarket would be different. According to its website, Bloom is a happy &#8230; [...] ',0,'1','','pingback',0,0),(13,1251,'Michael','siestadrive@gmail.com','','69.203.0.214','2008-03-18 11:15:22','2008-03-18 16:15:22','I cracked up when I saw this commercial. Not because I thought it was so funny in itself (It\'s fine, but I prefer the one with Tim Gunn), but because it seemed to adhere so closely to Hillary Clinton\'s campaign message. Younger, charismatic black man is one-upped by an older, more experienced white woman.\nTo be clear, I\'m not endorsing that campaign message, and I don\'t think Macy\'s is shilling for Clinton. I just think it\'s funny, and I wonder if anyone else had my reaction. Or do I need to calm down and step away from the political blogs for a little while?',0,'1','','',0,0),(14,1251,'Marketing Writer','deborah@deborahbrody.com','http://www.deborahbrody.com','141.156.130.66','2008-03-18 11:19:13','2008-03-18 16:19:13','Michael-Interesting take! I hadn\'t seen it that way, but maybe more than an Obama-Clinton thing, it is a societal thing? Maybe?',0,'1','','',0,0),(15,1251,'Michael','siestadrive@gmail.com','','69.203.0.214','2008-03-18 11:32:22','2008-03-18 16:32:22','A societal thing? I wouldn\'t doubt it, but I\'m not sure I understand completely. Would you expand on that?',0,'1','','',0,0),(16,1251,'Marketing Writer','deborah@deborahbrody.com','http://www.deborahbrody.com','141.156.130.66','2008-03-18 15:29:07','2008-03-18 20:29:07','By societal I meant that there may be some roles played by older white women vis-a-vis younger black men, and that these may be getting more in step. In this particular instance, Usher is just as big a star as Martha Stewart for Macy\'s, but Martha is like you said, a step ahead. That may be true across society, but these younger black men are getting there.',0,'1','','',0,0),(17,1251,'Michael','siestadrive@gmail.com','','69.203.0.214','2008-03-18 16:07:33','2008-03-18 21:07:33','Gotcha.',0,'1','','',0,0),(18,1254,'Judy','jeb2666@yahoo.com','','190.57.92.45','2008-03-20 09:24:12','2008-03-20 14:24:12','I totally agree. I hate junk mail filling my mailbox. It is a waste of valuable paper.\nI hope there is a DO NOT MAIL list similar to the DO NOT CALL list. I for one would apply immediately.',0,'1','','',0,0),(19,1255,'Dianna Tate','dctate@goophandcleaner.com','http://www.goophandcleaner.com','173.55.243.70','2009-05-01 16:43:51','2009-05-01 21:43:51','http://www.myspace.com/314742608\nI am working on a marketing plan for our company to market Mom\'s Goop. I would like to get more information about how to implement a network of moms with kids that can try our product and comment about it\'s uses. Can you help?',0,'1','','',0,0),(20,1255,'Robin Kendall','RobinNKendall@gmail.com','','98.231.153.118','2009-06-11 21:30:44','2009-06-12 02:30:44','Try contacting one of the family magazines in your area. Send them a press release about where and when they can get your product. You might also be able to post a notice at the library. Make yourself some fliers and pass them out to people you know and ask them to pass to their friends. FLIERS WORK.',0,'1','','',0,0),(21,1256,'Judy','jeb2666@yahoo.com','','190.57.92.45','2008-03-20 09:41:06','2008-03-20 14:41:06','I totally agree. I hate junk mail. I would be the first to sign up for a DO NOT MAIL list, as I did for the DO NOT CALL list.\nJunk mail fills my mail box, is never read and wastes paper. No thanks.',0,'1','','',0,0),(22,1258,'Sue Jenkins','info@luckychair.com','http://www.luckychair.com/','71.181.140.226','2008-03-26 09:15:45','2008-03-26 14:15:45','Yes, yes! People who have no experience with design should really not think they can do it themselves to save some money. \n\nI recently designed an InDesign newsletter template for a client who wanted to be able to layout their own issues. Needless to say they\'ve done a terrible job keeping up with the standards the original design, and all their issues since the first one look HORRIBLE because they\'ve done things like change the fonts, colors, and alignment, and even went so far as to break out of the preset two and three column layouts. Very sad. And the worst part is they don\'t even know how unattractive it is now. To them, it\'s more important to have saved money than to maintain an attractive brand identity.\n\nTo make matters even more complicated, customers really need to choose their designers carefully. There are plenty of \"graphic designers\" out there who have been in business for \"years\" but who clearly have no design skills whatsoever. Unfortunately, not all customers can tell \"good\" design from \"bad\" so there\'s a lot of bad design out there. \n\nThanks for your analogy about using an amateur to  build a house, I\'m going to use that one.\n\nSue Jenkins\nLuckychair.com',0,'1','','',0,0),(23,1258,'Marketing Writer','deborah@deborahbrody.com','http://www.deborahbrody.com','147.9.88.160','2008-03-26 14:30:37','2008-03-26 19:30:37','Thanks! Of course -- lots of customers cannot tell good design from bad, precisely because they are not trained! As an industry, it is our duty to continue to educate about the importance of these issues.',0,'1','','',0,0),(24,30,'ComcastCares1','We_Can_Help@cable.comcast.com','','68.87.42.110','2008-03-31 14:56:46','2008-03-31 19:56:46','Thank you for the valuable feedback. We are actively working to improve the service provided to our valued customers. To learn more about our Customer Care Improvements, please visit the following URL: http://www.comcast.com/Corporate/Customers/customercare.html\n\nSincerely, \n\nMark C. \nComcast Executive Offices\nWe_Can_Help@cable.comcast.com',0,'1','','',0,0),(25,31,'Michelle','copycatcreative@sbcglobal.net','','75.4.234.165','2008-04-01 12:14:42','2008-04-01 17:14:42','On the subject of web marketing, you need to set up an RSS feed! :-)',0,'1','','',0,0),(26,31,'Marketing Writer','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.178.120','2008-04-01 12:16:41','2008-04-01 17:16:41','Yeah, yeah! I know--I am still trying to figure out Wordpress. But I promise to figure it out soon!',0,'1','','',0,0),(27,47,'Jeff Small - Radio Advertising Executive','jeff@strategicmediainc.com','http://www.strategicmediainc.com/commercials-for-radio.php','75.71.69.219','2008-05-15 14:45:38','2008-05-15 19:45:38','These are traditional notions of radio advertising that make a lot of sense on the surface, however what we find over and over again is that people somehow figure out a way to write down or remember a phone number in radio ads. In fact, we\'ve built our business on that. \n\nAlso, as to the question of reach and frequency, we\'ve tested many different configurations on many different campaigns. The results show that the optimum combination varies by campaign - actually by ad. Ads with more focused messaging that is resonating big will produce more profit with greater reach. More mature campaigns or less distinct benefits need more frequency.',0,'1','','',0,0),(28,47,'Direct Response Radio Advertising Fan','comments@radioloungeusa.com','http://www.radioloungeusa.com','70.139.15.239','2008-11-18 11:02:30','2008-11-18 16:02:30','It really comes down to the product/service and communicating that in the message...the radio spot must make a connection to the listener and their needs.  So many so-called \"branding\" spots read like an audio brochure, but never really provide any reason for people to buy.  In other words, they don\'t really offer anything unique that would make a potential customer choose company X over company Y.  \n\nRemember...advertising is only one facet of marketing.  \n\nGreat article!\n\nM. Bruce Abbott\nCreative Director/Partner\nRadio Lounge\nhttp://www.radioloungeusa.com',0,'1','','',0,0),(29,1278,'Phil Bernstein','philbernstein@clearchannel.com','http://philonadvertising.com','24.21.97.193','2008-05-22 20:04:46','2008-05-23 01:04:46','Back in the \'90\'s, a furniture chain called Smith\'s Home Furnishings had a lock on mattress sales in the Portland, OR market. They were so strong that most competitors didn\'t advertise much -- the perception was that Smith\'s owned the category.\n\nLate in the decade, Smith\'s went out of business and closed all their stores. Soon afterwards, Sleep Train and Sleep Country USA entered the market, advertising heavily. Sensing an opportunity, BedMart also ramped up their marketing.\n\nBy the following year, mattress sales in Portland rose 12%. Not because there were more people -- the population held steady. But because there was more advertising, area residents became more aware of their sore backs, and headed for the mattress store.\n\nAdvertising can\'t create a problem where none exists. But it can offer a solution to a problem that a consumer didn\'t realize he had...',0,'1','','',0,0),(30,1278,'Can Your Advertising Create Demand? &laquo; Portland&#8217;s Finest Advertising Blog','','http://philbernstein.wordpress.com/2008/05/22/can-your-advertising-create-demand/','76.74.248.177','2008-05-23 01:39:56','2008-05-23 06:39:56','[...] Deborah Brody&#8217;s blog tipped me off to an interesting story from the world of pharmaceuticals. According to MSNBC, GlaxoSmithKline managed to create a near-epidemic of restless leg syndrome by launching a campaign for a drug called Requip. Thousands of patients who either never realized they had a problem, or never thought there could be a solution, headed for their doctor&#8217;s offices after seeing the Requip ad on television. “Restless legs syndrome is a great example of a suddenly out-of-the-blue disease,” said Dr. Christopher J. Earley, an associate professor of neurology at Johns Hopkins University in Baltimore who treats the disorder. [...] ',0,'1','','pingback',0,0),(31,1285,'Cathy Goodwin','cathy@cathygoodwin.com','http://www.copy-cat-copywriting.com','71.35.102.86','2008-05-31 11:22:07','2008-05-31 16:22:07','I appreciate your comment about dissonance, especially in airlines. I’ve always been frustrated by those announcements, “Sit back, relax and enjoy the flight.”\n\nIt’s not possible to do ANY of those things: your seat won’t recline to a comfortable position without hitting someone’s knees, the flight attendants keep bombarding you with announcements, and frankly, what’s to enjoy?!',0,'1','','',0,0),(32,1288,'Phil Bernstein','philbernstein@clearchannel.com','http://philbernstein.wordpress.com/','24.21.97.193','2008-06-07 00:50:53','2008-06-07 05:50:53','Gore was a wooden speaker when he ran against George Bush, and it likely cost him the presidency.\n\nYears later, I saw him present his \"Inconvenient Truth\" slide show in front of 10,000 people at Portland\'s Rose Garden Arena. Clearly, he\'d spent considerable post-campaign time learning to be an effective speaker -- he was funny, charming, well-organized and passionate. \n\nIf only we\'d had THAT Al Gore in 2000...\n\nIf only',0,'1','','',0,0),(33,1294,'Judy','jeb2666@yahoo.com','','190.57.90.38','2008-07-05 08:18:22','2008-07-05 13:18:22','I think that celebrities lure the consumer to watch the ad, therefore giving more exposure to the product. Instead of switching channels, one may want to see a favorite star,\n\nI agree that I would not buy a product because of a celebrity\'s endorsement.',0,'1','','',0,0),(34,1295,'SMS','sms@nordicgroup.us','','99.155.197.239','2008-07-09 20:31:42','2008-07-10 01:31:42','Southwest is great, but don\'t get too carried away with Jet Blue. They are canceling routes, canceling flights, and screwing passengers just like the other airlines.\n\nTwo relatives were flying JetBlue from SFO to FLL on July 9th, and they canceled the flight. They wouldn\'t re-route them, either on JetBlue or another airline. They wouldn\'t let them take the next day\'s flight, which was full. All they would do was give them a refund of half the round-trip fare. They ended up spending more than the whole JetBlue round-trip fare on a one way ticket on Continental.',0,'1','','',0,0),(35,1296,'Book marketing newbie','flashgordonweb@gmail.com','http://www.bauuinstitute.com/Marketing/Marketing.html','75.71.78.9','2008-07-01 08:02:04','2008-07-01 13:02:04','This is what Web 2.0 is all about, at least in my understanding. I\'ve yet to see the CraigsList idea, but I\'ve definitely seen authors using social networks for promotion - not so much the publishers. I don\'t know if it is working, but I will begin to try it out and see if any sales increase takes place.',0,'1','','',0,0),(36,1296,'Matt&#8217;s Bookosphere 6/30/08 &laquo; Enter the Octopus','','http://entertheoctopus.wordpress.com/2008/06/30/matts-bookosphere-63008/','66.135.48.169','2009-08-28 11:24:07','2009-08-28 16:24:07','[...] &#8220;Who needs book reviews?&#8221; [...] ',0,'1','','pingback',0,0),(37,1299,'Fly the Cluttered Skies &laquo; Portland&#8217;s Finest Advertising Blog','','http://philbernstein.wordpress.com/2008/07/16/fly-the-cluttered-skies/','72.232.131.32','2008-07-16 13:06:52','2008-07-16 18:06:52','[...] reports, JetBlue is selling advertising on the screens of their seat-back TV&#8217;s. (Thank you to Deborah Brody for the [...] ',0,'1','','pingback',0,0),(38,1301,'Tracey Tabb','Pegram683@gmail.com','http://www.blocked-drains.net','86.180.84.192','2010-02-19 05:56:20','2010-02-19 10:56:20','Repetitive Toyota recalls will be causing a great deal of harm to their brand equity. more than 2 million motorcars in the United States to sort out sticking accelerator pedals. 4.2 million automobiles in the US to sort out pedals getting lodged below floor mats. nearly 700,000 autos in China as a result of imperfect electrical window switches. Toyota ceo on TV to apologise for recall  and still the press highlight more concerns as the company gets more jumpy.  I question how much brand value this has cost the company.',0,'1','','',0,0),(39,1307,'Michele','michelemkahn@yahoo.com','','69.153.197.231','2008-08-11 21:51:02','2008-08-12 02:51:02','This is so funny!',0,'1','','',0,0),(40,1308,'Michele','michelemkahn@yahoo.com','','69.153.197.231','2008-08-11 21:29:31','2008-08-12 02:29:31','I\'m enjoying these last posts!',0,'1','','',0,0),(41,1308,'Colin Y.J. Chung','colin@colincopy.com','http://www.colincopy.com','70.68.61.124','2008-10-04 01:57:36','2008-10-04 06:57:36','I absolutely agree. Web 2.0 will shake up the old media and in fact, cause their ultimate demise. Where I\'m from, the only newspapers I see people pick up and read are the free ones... you might have a version in your city (24, Metro, etc.)\n\nHere\'s what I envision in another decade... major metropolitan cities will be wi-fi\'d and everyone will read the news on their kindle or iphone.',0,'1','','',0,0),(42,136,'BarryY','abc123@yahoo.com','','69.217.123.94','2008-10-28 10:15:40','2008-10-28 15:15:40','You forgot to mention that these are federal employees working for the USPS.... quite often with little care in the world about you or your package. There is no sense of ownership here. they clock in and clock out... and anything gone awry while either on or off the clock most of them try to avoid.\n\nTax dollars hard at work',0,'1','','',0,0),(43,136,'JT','jturmel@gmail.com','','98.168.134.150','2008-11-01 13:03:43','2008-11-01 18:03:43','That last line was quite ignorant, tax dollars do not pay for the operation of the USPS.',0,'1','','',0,0),(44,190,'Marketing Writer','deborah@deborahbrody.com','http://www.deborahbrody.com','141.156.141.71','2008-11-18 18:21:04','2008-11-18 23:21:04','They called me again tonight...first time they catch me at home, and I told them to not call me again. Let\'s see if that works',0,'1','','',0,0),(45,190,'Going Riparian &laquo; Sixteen Tons','','http://sledpress.wordpress.com/2009/06/12/going-riparian/','74.200.245.188','2009-06-12 20:46:52','2009-06-13 01:46:52','[...] I don&#8217;t have a TV and I don&#8217;t need the lightning fast crystal clear vodka-virulent  hard-sold Verizon FiOS. Oh no, he said, we&#8217;re checking in with local customers because we just upgraded the cable in [...] ',0,'1','','pingback',0,0),(46,192,'Bob','Bob@aol.com','','64.22.201.4','2008-11-20 11:17:46','2008-11-20 16:17:46','What I find ridiculous is the notion that we\'re supposed to believe the factories they visited on that particular day weren\'t completely prepared for the camera crews.\n\nDo you honestly believe they operate like that when the lens isn\'t zeroed in on them?  Although I\'d rather be wrong, I doubt it.',0,'1','','',0,0),(47,203,'bigdogbranding','creativedog@comcast.net','http://www.bigdogbranding.com','67.166.51.226','2008-12-08 09:57:02','2008-12-08 14:57:02','Nice article. In reality, everything has a brand! Even the individual. You brand yourself to others by showing who you are, what you stand for, your work ethic, how important your family is to you.. All if it is part of your individual brand image.\n\nMaybe if people thought of it that way more, we would be more concious of our actions and behaviors?\n\nThanks for inspiring the thoughts this morning.',0,'1','','',0,0),(48,203,'Chad Cooper','ccooper@thenovelera.com','http://www.thenovelera.com','67.34.126.83','2008-12-09 16:01:16','2008-12-09 21:01:16','Emotions play an undeniable role in our decision-making, and you\'re right, it can ultimately be traced back to associations between our emotions and experiences. And it makes sense when you think about how often we feel different emotions throughout the day and recognize our surroundings at the time, building up a collection of associations to different people, objects, and places. And the most interesting part, especially for marketers, is that those associations seem to consistently act as a decision-making shortcut, while we use them to recreate certain emotions. \n\nI recently wrote an article about the effect of associations on emotional branding, backed by research from Antonio Damasio and others. You might find it interesting.\n\nhttp://thenovelera.com/14/the-unseen-world-of-emotional-branding-2/',0,'1','','',0,0),(49,236,'scormeny','sara@paperlantern.com','http://scormeny.wordpress.com/','24.126.107.22','2009-01-23 12:30:41','2009-01-23 17:30:41','I think that a lot of people are worried about the cost of brand-name drugs, as many employer-sponsored health plans seem to be reducing their prescription coverage.  This is probably having as much effect on people not asking for drugs by name as anything.\n\nI do think that brand-awareness direct-to-consumer advertising is probably still a good deal for pharmaceutical companies.\n\nFirst, when a doctor says \"I\'m going to prescribe XX for your complaint,\" the patient may have a friendly association with that drug given the many ads she\'s seen.\n\nSecond, they help to sell the \"category\" of the particular complaint (sleep deprivation, sexual dysfunction, social anxiety, hayfever).  As with Listerine\'s halitosis ads of the past, many of these ads manage to create a perception in the consumer that she\'s got a problem that previously she didn\'t think was actually a problem.  She goes to the doctor for relief, and the doctor may very well prescribe the drug.  Unless a person goes to her doctor, she can\'t get the drug anyhow, so this is an important part of the marketing and sales.\n\nBut any direct-to-consumer marketing pales in importance, I\'m sure, compared to the relatively unregulated efforts in wining and dining and shamelessly courting doctors with freebies, which I suspect is how the drug manufacturers really push their prescription drugs on the public.\n\nPS It\'s too bad the study apparently didn\'t break out the requests by different drugs -- I\'d bet a lot of money that Viagra is the #1 drug asked for by name.',0,'1','','',0,0),(50,242,'VDT','sally@hotmail.com','','207.88.3.154','2009-01-23 19:06:28','2009-01-24 00:06:28','Glad you wrote about this piece that Audi produced. Audi is a company who is embracing progress not just during the election but during the entire year (2008 and now).   I feel that the insert was a creative way to present the various ways in which Audi approaches progress. And both the TV nightly news sponsorship and online ads were indeed progressive.  Their overall media buy was estimated to reach 30 million people and it ended up reaching 70 million. So it looks like their decision paid off.',0,'1','','',0,0),(51,242,'Marketing Writer','deborah@deborahbrody.com','http://www.deborahbrody.com','141.156.194.92','2009-01-23 19:10:25','2009-01-24 00:10:25','Sally--Thanks for your comment. However, I think the jury is still out on this decision. Just because an estimated 30 million may have been reached, that does not mean that it reached its target. More importantly, what was the wanted outcome? If it is as you say about how Audi approaches progress, I would bet that people did not \"get\" that. As I said in my piece, I think the insert failed to prove what progress exactly Audi has accomplished.',0,'1','','',50,0),(52,255,'Michele','michelemkahn@yahoo.com','','66.142.150.56','2009-02-06 10:16:33','2009-02-06 15:16:33','So true....but sometimes the words are out there just as you wish you\'d never said them. I\'ll tell you a story about that later...',0,'1','','',0,0),(53,268,'Kate Perrin','kperrin@PRstaffing.com','http://www.PRstaffing.com','208.59.160.7','2009-02-05 17:40:34','2009-02-05 22:40:34','Great points.  One thing I\'ve been pointing out to people lately is the business card as part of the marketing package.  Too few actually say what you (or your company) do.  When someone looks at it a month later the name of the company or the freelancer means nothing unless there is also a statement of what you provide.',0,'1','','',0,0),(54,268,'Jennifer Cohen','jennifer.a.cohen@gmail.com','http://mikaiya.blogspot.com','169.253.4.21','2009-02-06 10:18:24','2009-02-06 15:18:24','I whole-heartedly agree. My company doesn\'t take this very seriously- since we\'re all contractors working on-site, the business cards we are given have no real personal information about us, or useful information about the company- just phone/fax for the corporate office, and our corporate emails that we never use. I think I need to make some comments about this to our corporate business development folks, since this is not a winning combo!\n\nMeanwhile, you do bring up a good point that I should have my own business cards for my non-professional work, if I ever want to get that off the ground. Nice topical post!',0,'1','','',0,0),(55,349,'Sara Cormeny','sara@paperlantern.com','http://www.paperlantern.com','24.126.107.22','2009-04-02 10:10:26','2009-04-02 15:10:26','I\'ve noticed that many editorial websites are also adding email distribution to their stable of advertising services, and I could readily see these sorts of ads moving to the email realm, where particular email newsletters that are targeted at specific audiences, would be a great way to get the word out.\n\nSo, the Union of Concerned Scientists could target legislators by sponsoring a particular day\'s worth or week\'s worth of daily email newsletters, with their message.\n\nI think there\'s great opportunities online, though the general-media sites like city newspaper websites will have to get more aggressively into email newsletters to take advantage of some of them.',0,'1','','',0,0),(56,349,'Marketing Writer','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.167.14','2009-04-02 10:17:33','2009-04-02 15:17:33','There will be opportunities on line, but I think you hit the nail on the head when you say \"target.\"  The beauty of an opinion ad in the newspaper is that although it targets decisionmakers, it is readily available to a mass audience, who can then pressure decisionmakers.',0,'1','','',0,0),(57,382,'5 ways to get more readers to your blog by Deborah Brody | DWC','','http://www.downtownwomensclub.com/2011/07/5-ways-to-get-more-readers-to-your-blog-by-deborah-brody/','67.207.129.12','2011-07-18 10:04:16','2011-07-18 15:04:16','[...] a week or two, you will lose readers). My most popular blog posts are of the useful variety:  “How to: Develop a Tagline” and “Qualities of a PR [...] ',0,'1','','pingback',0,0),(58,390,'Josh Groth','joshuagroth@gmail.com','http://echodemic.blogspot.com','76.27.193.96','2009-05-04 13:39:22','2009-05-04 18:39:22','Some constructive comments from a Gen Y blogger:\n\n-Off base with point about texting.  Gen Y prefers texts or IMs when all you need is a quick answer, or need to give quick info.  That\'s why you\'ll see them with their gmail account left open so that they can quickly hit someone up on gchat when they need something.  But to say that we won\'t respond to a phone call or email is faulty info.  Why do you think G Yers have crazy phone bills? It\'s not the texting, that\'s unlimited for $10.\n\n-To say Gen Y isn\'t historically minded is a bit of a generalization.  I\'d say we know our history quite well, but we are products of the 80s and 90s so we\'re obviously going to have more references to those decades, just like Gen X referencing what they grew up around.  However, if I don\'t understand a reference, I\'m just going to hop on wikipedia and look it up ;)\n\n-I think your point about being conflict averse is pretty spot on.  While Gen y might not get up and in-your-face about a problem, they\'ll blog or vlog about it instead.  Still venting, but in a risk-averse way.\n\nFeel free to hit me up with any questions/comments!\n\n-Josh Groth\nechodemic.blogspot.com\n@joshgroth\n\n-It\'s true, facebook was created for Gen Y, that\'s why it was first only avail to college students.  However, I wouldn\'t want to be communicating to my boss on FB.  I also wouldn\'t want my boss sending me a text.  I\'d want an email or call from him/her.\n\n-You\'re dead on with Gen Y not receiving printed newspapers.  Everyone I know uses google news, or has a NYT iphone app.  However, Gen Y still has tons of magazine subscriptions.  I wouldn\'t trade my Men\'s Health for the world!',0,'1','','',0,0),(59,402,'Carolyn Meskell','carolynadg@me.com','','68.109.195.44','2009-05-26 13:22:59','2009-05-26 18:22:59','Nice blog.\nThe word you wanted is cachet, not \"cache\"\nhttp://www.merriam-webster.com/dictionary/cachet',0,'1','','',0,0),(60,416,'Sara Cormeny','sara@paperlantern.com','http://www.paperlantern.com','24.126.107.22','2009-06-11 17:10:26','2009-06-11 22:10:26','This is a great rundown -- thanks for the tips!  It may seem like event promotion 101 to some people, but I just got an invitation to a theater event from a ten-year-old organization that didn\'t include the location of the event anywhere at all.',0,'1','','',0,0),(61,420,'Ashlee Hille','ashlee@mantoothcompany.com','http://www.mantoothcompany.com','24.9.17.94','2009-06-16 14:14:19','2009-06-16 19:14:19','I completely agree with this post - We all know that the Race reaches across the globe, why feel the need to change the name? I am glad you emphasized the fact that the whole point for the Race is to keep the money raised local - I think global completely goes against that.',0,'1','','',0,0),(62,420,'DCRunner','briancpenrod@gmail.com','','65.125.87.100','2009-06-16 14:47:21','2009-06-16 19:47:21','I am not sure I agree with your post. Actually, I think it was a great move to re-brand the \"National Race for the Cure\" into the \"Global Race for the Cure.\"  So techinically it was the \"first-ever\" Global Race for the Cure. \n\nIt really speaks to Komen\'s global outreach to help people with breast cancer within the Washington, DC area(Local), as well as around the world (global).   Besides, they even said it at the Race that $4.3 Million was raised for both local and international breast health programs.\n\nAnd another point - there were lots of celebrities there besides VP Biden and his wife Jil - and I met most of them:  Sarah Chalke (from SCRUBS), Candy Coburn (Country singer), Lalah Hathaway (Jazz singer), just to name a few...\n\nSo although I do understand your point of view, I do believe events have to evolve and take on a greater meaning.  This event was a perfect example of a brand evolving into something meaningful - on a global scale.\n\nI\'ll definitely be attending in 2010!',0,'1','','',0,0),(63,420,'Komen Rebrands Being Well','','http://zyu.brandingbazaar.info/komen-rebrands-being-well.html','67.231.240.32','2011-06-10 08:24:10','2011-06-10 13:24:10','[...] Thoughts about a rebranding « Caffeinated ideas and views on ... Well it doesn&#039;t exist anymore. It changed its name to the Susan G. Komen GLOBAL Race for the Cure. This is the second year I participated and I think the rebranding is bogus and confusing. From a marketing perspective I [...] ',0,'1','','pingback',0,0),(64,424,'Ashlee Hill','ashlee@mantoothcompany.com','http://www.mantoothcompany.com','24.9.17.94','2009-06-16 14:08:32','2009-06-16 19:08:32','Great posting - You are so right - Markeitng is about utilizing various tactics to promote the business. Check out my marketing blog posts sometime: www.mantoothcompany.com/blog',0,'1','','',0,0),(65,456,'Scotter','scotter414@gmail.com','','74.182.194.165','2009-08-13 18:09:21','2009-08-13 23:09:21','Blogs and FB are interesting because you can track everything.\nBanner ads and pop ups are annoying. I have yet to buy anything from a product advertised on FB or a blog.  Can\'t remember any brands created this way either \n\nHave bought products from old media. And can remember brand names. So what\'s the big deal',0,'1','','',0,0),(66,461,'Subba','asubba@techdazzle.com','http://www.sterizon.com/wihome/home.php?utm_source=wordpress&amp;utm_content=cuppamarcomm','72.3.135.4','2009-09-20 19:01:14','2009-09-21 00:01:14','My comments here are based on my experience in the Restaurant, Hospitality and Service industries. So far, these businesses have been using Email Marketing for customer loyalty and retention and brand development. Mobile marketing has gained lot of traction in the last few years. Social Media Marketing has been new to this industry and marketing departments are scrambling to catch up to it.\n\nMy company <a href=\"http://www.sterizon.com/wihome/home.php?utm_source=wordpress&amp;utm_content=cuppamarcomm\" rel=\"nofollow\">Sterizon</a> specializes in bringing Email, Mobile and Social Media Marketing in a single package right to the customer doorstep while the customer is at the place of business. We do it using a wireless, WiFi handheld gadget called <a href=\"http://www.sterizon.com/wihome/wizit.php?utm_source=wordpress&amp;utm_content=cuppamarcomm\" rel=\"nofollow\">Sterizon wiZit</a>. \n\nSocial Media is here to stay, so, businesses might as well embrace it and use it to their advantage. Success of any marketing campaign depends on getting proper buy-in from the employees of your business. They are the ones who’ll be creating the buzz for you at your place of business as well as online.',0,'1','','',0,0),(67,463,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2009-08-19 09:48:16','2009-08-19 14:48:16','Hi Deborah,\n\nYou\'re right; it\'s a bad company mythology that your customers stick with you because they are loyal to you. No, most of the time we\'re stuck with you because you may be the best option for now. My mobile provider keeps my business because they don\'t drop my calls; but their lack of appreciation--and the fake \"special deals\" that are available to everyone and worse than those being offered to new customers--means I\'m just waiting to jump ship.\n\nGreat post!  --Daria',0,'1','','',0,0),(68,463,'NW Trek Run Wild &laquo; Rich Redman Rambles On','','http://richredman.wordpress.com/2009/08/20/nw-trek-run-wild/','66.135.48.208','2009-08-20 10:58:00','2009-08-20 15:58:00','[...] now? You can&#8217;t stop me from spending that $25. I would have anyway, but getting a personal thank-you note from an organizer sealed the [...] ',0,'1','','pingback',0,0),(69,463,'&#8220;How would you liked to be thanked Sir?&#8221; &laquo; Dinorakitzis&#039;s Blog','','http://dinorakitzis.wordpress.com/2009/08/25/how-would-you-liked-to-be-thanked-sir/','72.233.96.152','2009-08-25 15:02:49','2009-08-25 20:02:49','[...] (in her recent blog) predicts that we will separate companies by those who thank us, and those who don&#8217;t. So [...] ',0,'1','','pingback',0,0),(70,463,'dinorakitzis','rakitzis@uk.ibm.com','','84.93.11.215','2009-08-25 15:07:14','2009-08-25 20:07:14','Deborah, your blog inspired a blog in response.\n\nHope you enjoy reading it.. it\'s my first!\n\n&lt;a href=&quot;http://dinorakitzis.wordpress.com/2009/08/25/how-would-you-liked-to-be-thanked-sir/&quot; title=&quot;Dino&#039;s First Blog&quot;',0,'1','','',0,0),(71,463,'dinorakitzis','rakitzis@uk.ibm.com','','84.93.11.215','2009-08-25 15:11:07','2009-08-25 20:11:07','Apologies, I tried giving HTML a go!\n\nhere is the URL:\nhttp://dinorakitzis.wordpress.com/2009/08/25/how-would-you-liked-to-be-thanked-sir/',0,'1','','',70,0),(72,475,'P.Monahan','p.monahan@snet.net','','64.252.56.204','2009-09-03 13:56:38','2009-09-03 18:56:38','I disagree with your comments about Charlie Gibson.  He brought stability to a news organization when he wanted to retire years back.  He\'s not out of touch - he brings civility to the news without the caffeine delivery.',0,'1','','',0,0),(73,475,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2009-09-04 07:05:24','2009-09-04 12:05:24','From watching the mixed success of both Katie Couric (who has grown into her anchor role) and Charlie Gibson (who never seemed to shed his blandness), it seems that the real criteria for a news anchor is gravitas. Whereas the morning shows seem to value people comfortable as infotainment vessels, evening news is supposed to be about serious topics.\n\nI think Diane Sawyer is a good choice, not because of her gender but because of her qualifications. Sadly, that still seems a novel concept for far too many people.',0,'1','','',0,0),(74,479,'Randy Zwitch','rzwitch@gmail.com','http://crosscontinent2010.wordpress.com','173.59.11.200','2009-09-09 17:11:26','2009-09-09 22:11:26','My favorite is seeing \"First Last, PMP\".  Because of how the M looks next to the P, it looks like \"First Last, PIMP\".  Which of course, leads to the inevitable jokes:\n\n\"Is PIMP your official title?\"\n\"What does that stand for, Project Management Pimp?\"\n\"Are you a Portable Music Player?\"\n\netc.',0,'1','','',0,0),(75,484,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2009-09-12 15:53:27','2009-09-12 20:53:27','Ouch. If you have to announce your fee requirements in the first sentence of a conversation with people who aren\'t even hiring you, you\'re probably very insecure. Sounds like a horrid speaker.\n\nMore broadly, though, I think the bigger problem isn\'t that the organizer didn\'t exercise enough control (although it does seem as though some of the problems might have been avoided with better speaker guidelines), but that he made an excuse rather than just outright apologizing. \n\nLook on the bright side: you know where not to go for advice or business strategy.',0,'1','','',0,0),(76,488,'TMStrategy','tina.mccormack@gmail.com','http://www.tmstrategy.wordpress.com','141.156.191.77','2009-09-14 09:45:48','2009-09-14 14:45:48','Great post for start-ups to review! Basic, but so importantly and often overlooked.  I would add this tip also: Make sure to add your company name somewhere on the card in text and do not just rely on your logo.  Many times logos are overlooked or not picked up by a card scanner or human eye rushing for info.  Thanks DB!',0,'1','','',0,0),(77,488,'Are Business Cards Obsolete?','','http://communicationworld.x.iabc.com/2009/09/17/are-business-cards-obsolete/','74.85.18.14','2009-09-17 12:06:59','2009-09-17 17:06:59','[...] a related note, my friend Deborah Brody has a good post on business card dos and don’ts that has some common sense tips for making sure what you are [...] ',0,'1','','pingback',0,0),(78,488,'Are Business Cards Obsolete?','','http://www.steigmancommunications.com/2009/09/18/are-business-cards-obsolete/','209.239.38.168','2009-09-18 06:58:30','2009-09-18 11:58:30','[...] a related note, my friend Deborah Brody has a good post on business card dos and don’ts that has some common sense tips for making sure what you are [...] ',0,'1','','pingback',0,0),(79,499,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2009-09-22 12:46:07','2009-09-22 17:46:07','Well, to clarify: I wasn\'t so much asking whether culture affects communications (it clearly does), but rather whether you could single out social media as particularly \"culture driven.\" \n\nI like you post, and the tu | usted example is a great one. As someone who grew up using French in the formal old days, I\'m still pretty programmed to use \"vous\" far more often than the more familiar \"tu\".',0,'1','','',0,0),(80,499,'David Cass','david@greenbuzzagency.com','http://greenbuzzagency.com/blog','96.231.0.160','2009-09-22 13:14:14','2009-09-22 18:14:14','Georgetown University has a an entire grad program on the subject called Communication, Culture and Technology.\n\nAlso, the field of intercultural communications would argue that culture and communication are related.',0,'1','','',0,0),(81,514,'Rick Wilson','rick@wholesalelists.net','http://www.wholesalelists.net/blog','70.9.143.222','2009-10-08 09:39:19','2009-10-08 14:39:19','I would add mailing invitations in addition to advertising online and in print and broadcast methods.  A well produced mailer sent to a targeted mailing list will do wonders for increasing the number of attendees.',0,'1','','',0,0),(82,514,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','141.156.199.55','2009-10-08 09:45:07','2009-10-08 14:45:07','Thanks RIck. Of course, you are right. Inviting the right people will help your attendance!',0,'1','','',0,0),(83,514,'scormeny','sara@paperlantern.com','http://scormeny.wordpress.com/','76.114.196.118','2009-10-08 12:12:52','2009-10-08 17:12:52','Great list! In particular I have to agree that #2, making time to actually network, is a no-brainer that MANY organizations overlook.\n\nAnother one that I would add: Nametags!  In my field, web design, I know a lot of people virtually but not necessarily in person.  Putting the name with the face is generally a real pleasure.  I know some people don\'t like nametags, but I think for networking they are really useful and I find it frustrating to go to events that don\'t have them.',0,'1','','',0,0),(84,514,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','141.156.199.55','2009-10-08 17:02:08','2009-10-08 22:02:08','Sara,  I agree that nametags are important, preferably the preprinted kind. I dislike the Hello, my name is kind!',0,'1','','',83,0),(85,514,'Chuck T','tanowitz@gmail.com','http://mediametamorphosis.blogspot.com','173.76.155.196','2009-10-13 14:36:43','2009-10-13 19:36:43','Both of these issues are actually solved by Eventbrite (www.eventbrite.com) which is a free tool, unless you charge for your event.',0,'1','','',0,0),(86,514,'JDGarza','jaimedgarza@sbcglobal.net','','76.201.5.197','2009-11-21 02:00:04','2009-11-21 07:00:04','Another item to include would be writing materials.  A pen and note pad is key.  These can be used for notes and/or for group work.\n\nAnother note regarding location would be lodging at and/or near event site.  Also, a location equally accessible to all participants might be a consideration.',0,'1','','',0,0),(87,526,'ceylanthewriter','ceylan_the_writer@yahoo.com','http://ceylanthewriter.wordpress.com','96.242.147.98','2009-10-19 17:18:07','2009-10-19 22:18:07','This is some really great advice!\n\nThanks for posting!\n\nCeylan',0,'1','','',0,0),(88,526,'Catherine Cantieri','jschoolnyc@hotmail.com','http://screampunch.typepad.com/cantieri','72.218.188.8','2009-10-20 10:27:55','2009-10-20 15:27:55','Such a good point! I\'m tweeting this (@MarComSpclst) because it\'s such strong advice. \n\nThe weighing of the direct mail from Verizon was an excellent tactic. How much bang are they getting from their marketing buck? \n\nGreat post!',0,'1','','',0,0),(89,546,'links for 2011-05-29 &laquo; Healthy Persuasion.','','http://healthypersuasion.wordpress.com/2011/05/30/links-for-2011-05-29/','74.200.245.227','2011-05-29 20:03:00','2011-05-30 01:03:00','[...] Propaganda « Caffeinated ideas and views on marketing communications (tags: healthypersuasion) [...] ',0,'1','','pingback',0,0),(90,572,'Sally Falkow','sally@press-feed.com','http://www.press-feed.com','71.178.115.64','2009-12-05 10:38:57','2009-12-05 15:38:57','thanks for posting the slides here.  It certainly was a lively audience!  And even those who were resistive told me afterwards that they had found the session very informative and useful.  \n\nOne old school diehard at a time...\n\nAt the PRSA national conference last month IJoe Jaffe - a dyed in the wool Madison Ave man - said he was amazed to find that PR was behind the curve on social media.  He had ttought we were leading the charge.\n\nJaffe says the window of opportunity for PR to claim this space is rapidly closing,',0,'1','','',0,0),(91,572,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2009-12-07 17:26:32','2009-12-07 22:26:32','It always amazes me when people are hostile to new ideas and new business practices. There\'s a big difference between trying to understand how you might implement social media in your business or organization (a good question), or whether it will have value for you (also a legitimate question) AND blanket stating that it\'s all a load of crap. \n\nIt\'s especially troubling when you\'re dealing with communications pros fighting new strategies and tools for communicating.\n\nOn the plus side, it is a good way to screen out the early adopters and those who want to learn from the stick-in-the-muds, stuck-in-a-box crowd.',0,'1','','',0,0),(92,572,'ckarol10','k.czako@my.westminster.ac.uk','http://ckarol10.wordpress.com','86.163.104.12','2010-03-10 16:37:14','2010-03-10 21:37:14','You are absolutely right, social media is need to do a successful PR campaign product endorsement or ads. Its all about using it strategically and being prepared to let the info live its own life.  Good online clips can even become viral, which is great to get attention.\n\nhttp://ckarol10.wordpress.com/2010/02/17/social-media-webcast-the-many-sides-of-pr-online/',0,'1','','',0,0),(93,590,'Another cosmetics failure &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2011/06/16/another-cosmetics-failure/','69.170.134.101','2011-06-16 09:02:12','2011-06-16 14:02:12','[...] may recall that a couple of years ago I was trying to buy a foundation from Prescriptives. It turns out Prescriptives had gone out of business, but I was able to order the makeup through [...] ',0,'1','','pingback',0,0),(94,597,'Caroline Maddox','caroline.maddox@matrix.co.uk','http://www.matrix.co.uk','82.69.5.130','2010-01-03 13:18:59','2010-01-03 18:18:59','Thanks for your interesting and insightful review on 2009. As a UK based Marketer, I was interested in your take on the benefits of Social Media, especially for those smaller businesses that don\'t have the luxury of large marketing budgets.\n\nAs a UK based Marketing and Advertising agency, we have been using Social media to help small businesses fight the recession with varying degrees of success. Although treated with a degree of sceptisim, most of our clienst now have a proactive social media strategies that are really begiining to deliver ROI.\n\nQuite what 2010 will bring is uncertain. We know we will be having an election here in the UK soon and I will sit back and wait to see how Social media will impact on the election as it did with Obama.',0,'1','','',0,0),(95,607,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2010-01-08 09:55:12','2010-01-08 14:55:12','I never watched Leno on late night, and I always wondered what the demographic was for his show. And I\'m guessing NBC didn\'t look at that too closely either, or perhaps they might have figured out that he would tank at 10 p.m. \n\nI\'m not sure it\'s hubris, however; more likely their own irrelevance. They were so quick to think cheap programming that they didn\'t stop to think about the impact of that decision.',0,'1','','',0,0),(96,614,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2010-01-16 11:23:06','2010-01-16 16:23:06','I love the way you weaved the relevancy of Twitter (and other social media tools) in with its less interesting uses. Great post!',0,'1','','',0,0),(97,614,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.116.175','2010-01-16 11:35:19','2010-01-16 16:35:19','Thank you Daria, for giving me the idea conversation the other day!',0,'1','','',0,0),(98,621,'WaPo: Carney hopes and Pepco failures &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2011/02/02/wapo-carney-hopes-and-pepco-failures/','72.233.2.67','2011-02-02 09:48:47','2011-02-02 14:48:47','[...] will miss Gibbs, so maybe by comparison, Carney will already do better. I wrote about Gibbs snark here. If one thing Carney can learn from Gibbs is how not to act. I think the press corps are looking for [...] ',0,'1','','pingback',0,0),(99,631,'Lisa B.','lisabyrne@me.com','','69.136.229.75','2010-02-01 10:39:58','2010-02-01 15:39:58','I\'m a 10...whoopsie ;)',0,'1','','',0,0),(100,667,'David Gruttadaurio','united126@insightbb.com','http://www.newslettersmadeforyou.com','74.143.230.186','2010-03-09 04:53:38','2010-03-09 09:53:38','Great info, Deborah. The same applies to print marketing, too. The best days to schedule delivery is usually on Tuesday; Wednesday and Thursday follow close behind.',0,'1','','',0,0),(101,677,'Veronica','veronica.brown@yahoo.com','http://www.twitter.com/veebrown','38.100.31.70','2010-03-17 12:11:07','2010-03-17 17:11:07','Great post, Debbie! One thing I would add to your list is listening skills. They\'re a vital part of several of the areas you mentioned, but I think they\'re important enough to be singled out.\n\nWhether we\'re talking about listening in its most basic form (i.e., hearing and truly understanding what\'s said to you in a conversation) or listening in a broader sense (e.g., being tuned in to what\'s happening in the news and in the social media realm), being an excellent listener is an essential part of being an effective communications professional.\n\nUnfortunately, it\'s far too common to find \"communications professionals\" who are more focused on broadcasting their message than on listening to what\'s going on around them. Being a great listener helps shape your strategies and contextualize your messages, making them significantly more interesting and effective.',0,'1','','',0,0),(102,677,'prgirlonamission','fleuredeflorida@gmail.com','','66.167.151.2','2010-03-25 10:51:11','2010-03-25 15:51:11','I have to echo Veronica\'s point on the importance of listening skills. Too often I see my colleagues putting out content that is not even remotely tailored to who is actually being spoken to by that content, and I think this is where the real failure occurs. A very wise professional once told me that you have to remember your audience, always. Where are they? What do they want to know? A skilled PR professional can take that central story and craft it so that it still retains that message but adapts to the different audiences you want to hear it.',0,'1','','',0,0),(103,677,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.180.59','2010-03-25 14:01:35','2010-03-25 19:01:35','Agree completely with both Veronica and Pr Girl. No doubt, listening (and that means with understanding) is absolutely a must.',0,'1','','',0,0),(104,677,'5 ways to get more readers to your blog by Deborah Brody | DWC','','http://www.downtownwomensclub.com/2011/07/5-ways-to-get-more-readers-to-your-blog-by-deborah-brody/','67.207.129.12','2011-07-18 10:05:18','2011-07-18 15:05:18','[...] 1. It goes almost without saying, but the first step is to provide consistent, interesting and/or useful content (and yes, you must be consistent…if you stop posting for more than a week or two, you will lose readers). My most popular blog posts are of the useful variety:  “How to: Develop a Tagline” and “Qualities of a PR Pro.” [...] ',0,'1','','pingback',0,0),(105,691,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2010-03-25 09:45:24','2010-03-25 14:45:24','I love that you said that passing out a mass of cards isn\'t marketing, it\'s just a waste of cards. Because it really goes back down to #4, that the value is in the person and making a meaningful connection. When I get lots of business cards at an event, I try afterwards to connect each one with a face, a message, something.  If there\'s nothing memorable, then they\'ve missed the value part altogether.',0,'1','','',0,0),(106,705,'Vijay','viijay@gmail.com','','163.181.251.10','2010-04-05 11:23:30','2010-04-05 16:23:30','I totally agree with you and I have had some of my friends confuse between thought and taught (really!?)',0,'1','','',0,0),(107,705,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','190.14.139.23','2010-04-05 11:29:49','2010-04-05 16:29:49','I believe that it happens because of general carelessness. No one seems to think it is important to check.',0,'1','','',106,0),(108,705,'celestlyn','cosmik@hotmail.com','','97.114.82.84','2010-04-05 12:10:23','2010-04-05 17:10:23','Love this. I agree with you. My pet peeves are the simple ones: \n\n*Then versus than. \n*To, two, too.',0,'1','','',0,0),(109,705,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','190.14.139.23','2010-04-05 12:18:19','2010-04-05 17:18:19','Then versus than is a big one...makes me nuts too.',0,'1','','',108,0),(110,705,'Lynn Olson','rlynnolson@verizon.net','http://www.linkedin.com/in/rlynno','138.88.5.239','2010-04-05 14:11:57','2010-04-05 19:11:57','A and an--seeing \"a apple (or whatever beginning with a vowel)\" more and more--Post, Times, NPR--are we in the midst of a usage change?\n\nPrincipal and principle--all guilty, except maybe the New Yorker.\n\nAxe and ask--drives me nuts.\n\nI am looking for a job--you would be surprised at the typos and usage errors I find in job postings--not good advertisements for organizations.',0,'1','','',0,0),(111,705,'Amanda Collins','amanda@grammardocs.com','http://www.grammardocs.com','63.232.3.230','2010-04-06 12:13:01','2010-04-06 17:13:01','This is so true. I think a portion of the reasoning is laziness, but another big reason is lack of knowledge. I don\'t think many people understand the written language and what it means. \"Your / you\'re\" and \"than / then\" are prime examples. It\'s simple ignorance in many cases.',0,'1','','',0,0),(112,709,'Sharon Fisher','sharon@fishermarketing.biz','','67.160.212.54','2010-04-07 10:31:49','2010-04-07 15:31:49','Lisa, thank you so much for stating what should be the obvious.  In a discipline supposedly made up of communication professionals, it is appalling to see the abuse and disregard for proper English not only in marketing communications, but also in newspapers, magazines and, certainly, in the spoken word.  Here\'s to a resurgence of good grammar!',0,'1','','',0,0),(113,727,'Kim Woodbridge','kwbridge@gmail.com','http://www.kimwoodbridge.com','151.201.158.245','2010-04-21 11:45:49','2010-04-21 16:45:49','I am guilty of a couple of these.  Sometimes I click on a link, read the article later and then send out the link - I can\'t retweet it because I don\'t remember who originally posted it.  And I try to acknowledge everything that is said to me or retweeted for me but occasionally I can\'t keep up.  The article I posted on Monday got retweeted a lot and after a point all of the thank you\'s became too much.  But, like you, I get a little annoyed when I comment or talk to someone and they don\'t reply ...\n\nAnd I have some soccer twitter friends and I\'m sure we can be annoying on the weekends when we are watching matches together through twitter.\n\nI completely agree about the swearing.  I swear a lot in real life but I don\'t want to read it in my stream either.\n\nAnd I would have to add auto-dms.  They are one my most hated things about Twitter.',0,'1','','',0,0),(114,727,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.28.107','2010-04-21 11:54:18','2010-04-21 16:54:18','Hi Kim,\nAuto DMs are a good one to add--I hate those too!\nAnd, I hear you regarding the acknowledging. Sometimes you just can\'t but some people don\'t even try (or care).\nThanks for the comments!',0,'1','','',113,0),(115,727,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.50.204.67','2010-04-21 21:06:40','2010-04-22 02:06:40','Hi Deborah,\n\nInteresting list. As you know, several of these are high on my \"what not to do\" list as well. But I have to disagree about Follow Friday. While too many people use it to broadcast lists, it can be worthwhile. \n\nDone right, Follow Friday is a good way to both thank someone who you find valuable AND point people to others that might be worth checking out. I\'d add that this is even more important now that seeing @ replies are limited to conversations where you\'re already following both people.',0,'1','','',0,0),(116,727,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.28.107','2010-04-22 06:42:58','2010-04-22 11:42:58','Hi Daria,\nYes--some of these are fairly universal. Follow Friday has devolved, in my opinion, to being just lists of people. And all spammers have to do is look for the #FF hashtag and boom, you get spammed. There is little point to it now. But I agree, at some point, they were useful. And if you were on the list, it was flattering!\n\nDeborah',0,'1','','',0,0),(117,727,'(Anti) Social Lists 5/2/10 | (Anti) Social Development','','http://www.kimwoodbridge.com/anti-social-lists-5210/','74.52.119.146','2010-05-01 23:03:22','2010-05-02 04:03:22','[...] Tweeting and Not Failing (a top ten list) &#8211; A list of twitter pet peeves. I would have to agree with them and readily admit that at times I am guilty of some of these. [...] ',0,'1','','pingback',0,0),(118,732,'Kim Woodbridge','kwbridge@gmail.com','http://www.kimwoodbridge.com','151.201.158.245','2010-04-22 17:12:57','2010-04-22 22:12:57','I suppose if it\'s easier for hateful people to come together through social media that it will also be easier to monitor them.  It\'s still so disturbing though.',0,'1','','',0,0),(119,732,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.28.107','2010-04-22 18:13:09','2010-04-22 23:13:09','Hi Kim,\nThat is a very good point--now we can monitor more easily. But I am concerned about the damage they do, and how susceptible some people are to this hate speech.',0,'1','','',118,0),(120,736,'BlaketheMegalomaniac','udothedishes@gmail.com','http://udothedishes.com','72.83.204.24','2010-04-23 14:46:56','2010-04-23 19:46:56','The facebook issue brings back feelings I used to have about politics. With career politicians, lobbying groups, and an ever-changing/updating environment it\'s difficult to keep up and it\'s even more difficult to be heard or make a change.\n\nAt some point you tune out (assuming you were tuned in).\n\nWith facebook, most ppl are tuned out with respect to their privacy until it\'s breached. But let\'s say they weren\'t, what can they do besides delete their account. Then if they delete their account they alienate a whole world that could benefit them both socially and professionally. I always thought I was safe on FB until FB charged my CC to the tune of $1200 erroneously. I deleted my account but after awhile I was back like an addict. Granted w/ more reserve but nonetheless still back.',0,'1','','',0,0),(121,736,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.28.107','2010-04-23 14:50:15','2010-04-23 19:50:15','Blake,\nYou are so right.  We\'ve gotten to a point where we NEED Facebook--to stay connected socially and professionally. And Facebook knows this, which is how they can do what they do. But still, we need to be vigilant, and speak up.',0,'1','','',120,0),(122,736,'Kim Woodbridge','kim@marywshelley.com','http://marywshelley.com','151.201.158.245','2010-04-27 12:58:40','2010-04-27 17:58:40','Facebook has repeatedly shown that they don\'t care what their users think.  There are so many things that need to be fixed, - things that they users want and Facebook doesn\'t even have support reps answering the questions in the forums.  And the documentation they do have is so cryptic that it barely makes sense.\n\nThat being said - I do not care about my privacy as related to Facebook.  I had a completely open profile before these changes so I could be found through search results - I\'m not posting anything that has to be hidden.  I also think people are fooling themselves about privacy - how much do we really have?  Not much since the Patriot Act - we gave up on privacy for some false sense of security.  Oh - yes, we like the idea of privacy but most don\'t care if they have any or not.\n\nAnd, I still don\'t like the like button. ;-)',0,'1','','',0,0),(123,736,'Kim Woodbridge','kwbridge@gmail.com','http://kimwoodbridge.com','151.201.158.245','2010-04-27 12:59:57','2010-04-27 17:59:57','Woops - was signed in with the wrong account - not sure how I did that.  Must have been commenting about Mary Shelley or a Wordpress.com recently.  Sorry about that.',0,'1','','',0,0),(124,743,'xrosstheline','xrosstheline.za@gmail.com','http://xrosstheline.wordpress.com','41.6.241.231','2010-05-09 18:06:55','2010-05-09 23:06:55','Good article Deborah,\n\nI realy think it\'s time to get back to basic Stratregic and Marketing values, it seems like \"new media\" (among other things) has gotten us all believing that we have to speed up, change quickly, find some hitherto unthought of solutions or positioning or we\'ll get left behind.\n\nThere\'s a lot to be said for a good old fashioned marketing mix, business plan, startegic plan etc. It focuses the mind on what it is we\'re trying to do, to what end and at what cost?\n\nI think the world is tired of shoddy, tired of cheap, tired of fast and lord knows tired of self service. \n\nTime to re-look at how Global Icon Brands, built such vast and strong consumer franchises. They did it by offering tangible/realizable value, consistency and credibility.\n\nCheers, Thanks for the insights.\nSteven.\n\n',0,'1','','',0,0),(125,747,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2010-05-12 08:20:10','2010-05-12 13:20:10','Hi Deborah,\n\nWhile customer service training helps, so much of this is really about valuing and empowering your employees. If you make them proud to be representing your brand, then they are far more likely to carry it forward.\n\nBest,\nDaria',0,'1','','',0,0),(126,747,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.183.87','2010-05-12 09:12:42','2010-05-12 14:12:42','I agree Daria--companies and organizations must understand that outside interactions with employees can lead to increase or decrease in sales.\n\nThanks for the comment!',0,'1','','',0,0),(127,759,'Kim Woodbridge','kwbridge@gmail.com','http://kimwoodbridge.com','68.163.0.80','2010-05-20 09:24:56','2010-05-20 14:24:56','I\'m not convinced this backtrack will stick.  The landing tabs are working again but I haven\'t seen anything \"official\" about it.\n\nFacebook is terrible at communicating anything - announcements like this slip under the radar because they are posted in the developer forums - how many people read those?',0,'1','','',0,0),(128,759,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','141.156.199.75','2010-05-20 09:28:16','2010-05-20 14:28:16','Thanks Kim, that\'s what is non-marketing savvy about Facebook. Lots of changes, difficult to find information...just builds frustration!',0,'1','','',127,0),(129,766,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2010-06-01 12:48:41','2010-06-01 17:48:41','Citibank lost my business over poor customer service and lack of customer differentiation. They treated me as a deadbeat rather than recognizing a payment glitch with my online banking for what it was: a payment glitch. It wasn\'t until I called to cancel that they said, \"that shouldn\'t have happened.\" Yup, that\'s right. But it did.\n\nCompanies with poor customer service seem to be calculating that most people are too lazy to move. That\'s a pretty stupid business model.',0,'1','','',0,0),(130,766,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.27.119','2010-06-01 14:39:36','2010-06-01 19:39:36','No doubt. More disturbing is that they spend millions on advertising instead of fixing their customer service because they underestimate their customers. I am about done with Citi too!',0,'1','','',129,0),(131,766,'Andrew','ener.chadwick@dishnetwork.com','','204.76.128.217','2011-05-03 08:50:21','2011-05-03 13:50:21','Hearing customer service horror stories makes me thankful to be an employee and subscriber of DISH Network. And while I can’t claim DISH is perfect (of course who is?) every day I see the continuous striving effort to improve the customer experience and I’m proud to be part of that ongoing focus. DISH is also way ahead of all the competition when it comes to taking you entertainment mobile. With TV everywhere you can watch all of your programming (both live and anything on your DVR) anywhere you go on a variety of mobile devices.',0,'1','','',0,0),(132,766,'Repetition and frequency &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2011/05/17/repetition-and-frequency/','72.233.104.51','2011-05-17 13:20:03','2011-05-17 18:20:03','[...] In any given hour, you will see many spots for Comcast/Xfinity or for Verizon FIOS. I wrote here last year about the intense amount of direct mail FIOS sent me. These companies are hammering away [...] ',0,'1','','pingback',0,0),(133,774,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2010-06-07 10:41:10','2010-06-07 15:41:10','It\'s good for communicators, especially those of us who use words, to be reminded once in a while (if not more often) that words alone rarely tell a good story. Storytelling can be about words, but it\'s often the visuals too that help create that emotional connection.\n\nThe supermarket example is a good one, because it\'s not sexy but it is oh so important. Akin to the value of painted lane divider lines on the road.\n\nI have a framed poster of Milton Glaser\'s Images of Labor on my wall, so I guess that makes me an official fan.',0,'1','','',0,0),(134,774,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.27.119','2010-06-07 12:02:38','2010-06-07 17:02:38','He definitely is fan worthy! Most people respond to visual cues before they respond to written language. I think words and images should work together. Some messages need more than visuals!',0,'1','','',133,0),(135,778,'Michele Lerner','MVLerner@comcast.net','http://www.MicheleLerner.com','68.48.71.152','2010-06-09 13:49:17','2010-06-09 18:49:17','Deborah,\nI think this is great information. I would add one thing to this list: consider what else you have to offer beyond what you already do. I think a lot of us are having to reassess our skills these days. For example, I realized that as the market tightened for real estate writing that I could shift into personal finance writing since the two fields are closely related. Now I market to clients who need either one of these subjects addressed. P.S. Thanks for the mention!',0,'1','','',0,0),(136,778,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.27.119','2010-06-09 14:00:30','2010-06-09 19:00:30','Good point Michele--we should definitely keep tabs on how skills are transferable too and, as they say in the business lingo: create multiple income streams.',0,'1','','',135,0),(137,792,'Mike Volpe - HubSpot','mvolpe@hubspot.com','http://www.hubspot.com','75.200.126.58','2010-06-22 14:05:54','2010-06-22 19:05:54','Nice comments.  I guess I would add that from my experience more people need a reminder of the basics of marketing and communications than most people think.  And also that while social media does not change the basics, it does change the speed and importance of reacting because consumers have so much more power and information travels very quickly.',0,'1','','',0,0),(138,792,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','141.156.146.195','2010-06-22 17:51:16','2010-06-22 22:51:16','Thanks for your comment Mike. Definitely more people need to learn marcomm basics! And you are right that social media makes the interactions even quicker. What I was getting at is that we hear a lot of recycled advice being passed off as \"social media expertise\" when in fact it is a page from Marketing/Communications 101.',0,'1','','',137,0),(139,806,'Cavalletti Communications','','http://www.cavalletticommunications.com/2010/07/twitter-updates-from-this-week-6/','69.89.31.152','2010-07-11 05:07:22','2010-07-11 10:07:22','<strong>Twitter Updates from This Week...</strong>\n\nI found your post interesting so I added a trackback to it on my weblog...',0,'1','','trackback',0,0),(140,822,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','208.58.12.122','2010-07-15 13:46:19','2010-07-15 18:46:19','So I can create my own Wikipedia entry? Hmm... Just kidding (at least for now).\n\nI like the way you threaded this together. I think a big issue is context. I agree with Kami  -- if you\'re standing next to me, give me an elevator speech; don\'t send me away to ferret out all the information about you. But while one person can say \"Google Me\" and I might laugh and realize it\'s a joke, the next might say it in a way that doesn\'t convey that -- and annoys me. Again, context.',0,'1','','',0,0),(141,822,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.114.223','2010-07-15 14:39:33','2010-07-15 19:39:33','No doubt context plays a role, but Kami is saying she doesn\'t have time to Google. If it is important to her, she will have time. Also, saying \"Google me\" if you are about to go on a plane or into a meeting is OK and not arrogant, right?',0,'1','','',140,0),(142,846,'philbernstein','pdxfinest@comcast.net','http://philbernstein.wordpress.com/','71.193.220.177','2010-08-01 23:37:19','2010-08-02 04:37:19','If you Google the company, you\'ll find lots of complaints about them. Apparently they don\'t care about their online reputation. \n\nAs soon as I started reading your post, I thought, \"Superbookdeals\". I had an issue with them a couple of years ago -- they sent me the wrong book, and then made it virtually impossible to straighten the situation out. \n\nThere\'s only one thing you need to know about Superbookdeals: they simply don\'t care what their customers think.\n\nAmazon actually has a department called the Investigations Team that will step in when one of their merchants screws up. I eventually got to them, and they issued me a refund.\n\n\nI still get several hits a week to the blog posts I posted about the company:\n\nhttp://philbernstein.wordpress.com/2008/05/17/can-a-blog-post-resolve-a-service-issue-an-experiment/ \n\nhttp://philbernstein.wordpress.com/2008/05/21/taking-responsibility-superbookdeals-screws-up-amazoncom-steps-up/',0,'1','','',0,0),(143,864,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','66.44.44.191','2010-08-16 10:22:40','2010-08-16 15:22:40','Brava, Deborah! You\'ve packed a lot of value into a short post and 3 key points. \n\nI\'d add one more point: What you tweet about is also a quick filter for others who may know nothing about you. If I\'m checking new profiles on the weekend, I\'ll dig back to the work week. If your work week tweets aren\'t of value to me, then I\'m gone.\n\nPS: Of course, if I ever start tweeting in the middle of the night it\'ll be for the comaraderie of other insomniacs.',0,'1','','',0,0),(144,864,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','141.156.144.163','2010-08-16 14:58:35','2010-08-16 19:58:35','Thank you Daria. I agree--I always skim through someone\'s tweets in order to decide whether to follow or not. It\'s about relevance.',0,'1','','',143,0),(145,867,'Lee Love','Lee@LeeLovePhotographyh.com','http://www.LeeLovePhotography.com','71.246.230.146','2010-08-22 00:09:36','2010-08-22 05:09:36','Deborah, your points are right on the money and yet even though I know this I have a tough time with this. I don\'t know if it\'s because I am too close to the topic or what.\n\nI will use your tips to try to re-write my about page.',0,'1','','',0,0),(146,897,'Don&#8217;t go knocking traditional media &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2010/09/20/dont-go-knocking-traditional-media/','66.135.48.153','2010-09-20 11:13:22','2010-09-20 16:13:22','[...] Sep   Last week I wrote that social media is not all that.  Even if I do believe in the importance of social media, I don&#8217;t think everyone HAS to be [...] ',0,'1','','pingback',0,0),(147,920,'Jonathan Ewing','Jonathan@FramingTC.com','http://www.framingtc.com','74.96.66.69','2010-11-18 07:33:40','2010-11-18 12:33:40','Ironically, the best way to build a large audience is to perpetually treat it like a small one. The big brands that can\'t translate offline loyalty to online success often bank on their offline laurels to bridge the gap. What they\'re realizing slowly is that social levels the playing field.',0,'1','','',0,0),(148,924,'elenasc','elenewlife@gmail.com','http://elenasc.wordpress.com','216.94.120.5','2010-10-15 10:59:02','2010-10-15 15:59:02','Thanks for this post!\nPlease read and share my post about Water’s footprint in Fashion http://wp.me/pXsUB-oi',0,'1','','',0,0),(149,929,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','66.44.44.191','2010-10-18 11:27:05','2010-10-18 16:27:05','Brilliant, Deborah. I\'ve been looking for one that works simply, and love that Add to Any has a WordPress plug in. Have installed, and finally have one working the way I want.\n\nGood topic...  --Daria',0,'1','','',0,0),(150,929,'You may be overlooking something &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2010/11/01/you-may-be-overlooking-something/','72.233.104.105','2010-11-01 14:56:10','2010-11-01 19:56:10','[...] (Caffeinated tip of  a few days ago was to make sure your blog is shareable.) [...] ',0,'1','','pingback',0,0),(151,971,'More ways to make people dislike your company &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2011/07/13/more-ways-to-make-people-dislike-your-company/','74.200.247.113','2011-07-13 09:27:14','2011-07-13 14:27:14','[...] Netflix became a very disliked company. In an email to subscribers (which again hit AFTER the press release hit the blogosphere), Netflix raised its prices for the second time in less than one year. The [...] ',0,'1','','pingback',0,0),(152,985,'How to become the most hated company &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2011/07/12/how-to-become-the-most-hated-company/','76.74.254.92','2011-07-12 09:28:38','2011-07-12 14:28:38','[...] your customers are stupid or ignorant (read about Pepco&#8217;s misguided ad campaign for [...] ',0,'1','','pingback',0,0),(153,988,'WaPo: Carney hopes and Pepco failures &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2011/02/02/wapo-carney-hopes-and-pepco-failures/','72.233.2.67','2011-02-02 09:48:50','2011-02-02 14:48:50','[...] latest episode in Pepco&#8217;s ongoing reliability struggle proves my point that no matter how many nice ads and promising assertions you make, you have to back them up with [...] ',0,'1','','pingback',0,0),(154,991,'How to become the most hated company &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2011/07/12/how-to-become-the-most-hated-company/','72.233.61.64','2011-07-12 09:25:53','2011-07-12 14:25:53','[...] your customers are stupid or ignorant (read about Pepco&#8217;s misguided ad campaign for [...] ',0,'1','','pingback',0,0),(155,995,'Ms. Unconventional','ms.unconventional@live.ca','','207.219.20.195','2011-02-18 18:41:51','2011-02-18 23:41:51','Both UPS and Fed Ex offer a wide range of logistical service that essentially are exactly the same. I think what\'s happening is that UPS for the first time is actually marketing themselves as a \"logistics service provider\" rather then just a \"shipping\" company and have always offered these services.I do agree with you that shipping is the physical end result of logistics, becasue shipping is logistics, but the average person doesn\'t connect the dots between the T-shirt they are wearing that says made in China to how it got to Walmart for them to buy it. Connecting all those dots is exactly what a Logistians does. I know this because I work in logistics and when I tell people this, their faces go all weird and a confused look crosses thier face...NOW, I can say...\"you know that new UPS commercial...that\'s what I do\".',0,'1','','',0,0),(156,998,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','66.44.44.191','2010-12-17 17:07:58','2010-12-17 22:07:58','As we move of our data -- and our community lives -- into the cloud, you make a great point about having offline backups.\n\nOn the Boehner point, I don\'t think it\'s calculated. I think it\'s more likely tied to the fact that he\'s alcoholic (i.e., has impulse control issues). I have no problem with men crying in public -- but I am troubled by someone that fragile about to be third in line from the presidency. Not to mention that he\'s crying about the \"American Dream\" while, as Egan put it, voting \"against nearly every boost for the working stiff.\"',0,'1','','',0,0),(157,998,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.116.232','2010-12-17 17:20:18','2010-12-17 22:20:18','Offline backups--that is a more elegant way of putting it! As to Boehner, I don\'t know about his alcoholism, but he can\'t be the first person in public life with those issues, so I do think it is something about him.',0,'1','','',156,0),(158,1008,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','66.44.44.191','2011-01-03 16:40:18','2011-01-03 21:40:18','Deborah, \n\nI love this post. It\'s simple and elegant -- and just plain great advice. Plus I love the line, \"The two who didn’t follow up don’t have  snowball’s chance in Hawaii to do business with me.\"\n\nThat is all.\n\nHere\'s to doing our follow-up in 2011.',0,'1','','',0,0),(159,1008,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','138.88.181.120','2011-01-03 18:36:20','2011-01-03 23:36:20','Cheers to that!',0,'1','','',158,0),(160,1029,'DWC Blog Roundup: Customer service, canopies &amp; college apps | DWC','','http://www.downtownwomensclub.com/2011/01/dwc-blog-roundup-customer-service-canopies-college-applications/','67.207.129.12','2011-01-21 08:38:24','2011-01-21 13:38:24','[...] Caffeinated Ideas and Views on Marketing Communications gives us tips to improve our customer communications.  We especially like: apologize if warranted, but say what you will do to fix it and don&#8217;t [...] ',0,'1','','pingback',0,0),(161,1032,'Tweets that mention Connecting in person « Caffeinated ideas and views on marketing communications -- Topsy.com','','http://topsy.com/cuppamarcomm.wordpress.com/2011/01/21/connecting-in-person/?utm_source=pingback&amp;utm_campaign=L2','208.74.66.43','2011-01-21 18:19:01','2011-01-21 23:19:01','[...] This post was mentioned on Twitter by Shashi Bellamkonda, Richard D. Cushing. Richard D. Cushing said: RT @shashib: &quot;Connecting in person: http://t.co/BOcQggX --link to presentation by @shashib to #WWPR and @dcborn61 mention!&quot; -Thank you @DBMC [...] ',0,'1','','pingback',0,0),(162,1032,'One thing that will make you stand out &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2011/01/30/one-thing-that-will-make-you-stand-out/','72.233.96.170','2011-01-30 11:37:34','2011-01-30 16:37:34','[...] People tweet out questions to strangers in the hopes of getting the wisdom of the crowd. But, as we talked about here, people want to connect personally, one to one.  Although we feel more connected, we are more [...] ',0,'1','','pingback',0,0),(163,1036,'Event 360','event360social@gmail.com','','66.194.17.122','2011-01-25 14:00:07','2011-01-25 19:00:07','Great insights. It would have been even wiser to skip the printed brochure mailings altogether and send a electronic \"e-newsletter\" to the database (as you suggested). http://bit.ly/fdwjhm',0,'1','','',0,0),(164,1040,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','66.44.44.191','2011-01-27 12:47:02','2011-01-27 17:47:02','Deborah,\n\nSometimes in the rush to talk about how up-to-date we all are, we forget that the fundamentals still count. And that not everyone is connected the same way--or, sometimes, wired at all. Your post provides a good reminder that it\'s important to know your audience. And that new fangled isn\'t always better, it\'s just an alternative.',0,'1','','',0,0),(165,1063,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','96.231.226.190','2011-03-08 08:56:15','2011-03-08 13:56:15','It\'s really sad when a company has no place they feel comfortable referring their clients. It suggests they either:\n\nDon\'t trust us (clients/customers) not to like Plan B better -- but deal with it. Because if we do, then learn from that and adjust your business accordingly.\n\n2. Think they\'re so head and shoulders better than everyone else that no one is good enough. Then get over yourself, let us know that the referral is just an option, and let the buyer beware.\n\nOf course, as you point out, there\'s a third way: Bury your head in the sand and pretend that nothing\'s ever going to go wrong. That\'s the worst option of all because your clients/customers have referral networks of their own.',0,'1','','',0,0),(166,1063,'Are You Long-Term Greedy? | Independent Thinking','','http://www.steigmancommunications.com/2011/03/09/are-you-long-term-greedy/','69.167.158.109','2011-03-09 05:22:52','2011-03-09 10:22:52','[...] friend Deborah Brody wrote a terrific post about business planning. It&#8217;s not a sexy topic&#8211;but can anyone say they don&#8217;t need [...] ',0,'1','','pingback',0,0),(167,1072,'Diane Danielson','Diane@DKDNewMedia.com','http://www.dianedanielson.com','65.96.217.96','2011-03-16 11:12:34','2011-03-16 16:12:34','Per my twitter rainy day rant:  eNewsletters with NO unsubscribe buttons.  Rude. Rude. Rude.',0,'1','','',0,0),(168,1072,'Diane Danielson','Diane@DKDNewMedia.com','http://www.dianedanielson.com','65.96.217.96','2011-03-16 11:13:27','2011-03-16 16:13:27','Oh and one more - I really don\'t like the \"floating form boxes\" that are currently in fashion. Esp. the ones where the \"no thanks\" button is hard to find.',0,'1','','',0,0),(169,1072,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','71.163.198.182','2011-03-16 11:17:25','2011-03-16 16:17:25','Diane, good irritants...thank you for sharing! I also don\'t like when unsubscribing is hard or getting rid of the advertising/sign-up boxes is practically impossible.',0,'1','','',168,0),(170,1072,'Steve Ziemba','steve@womma.org','http://womma.org','75.27.223.126','2011-03-22 08:53:59','2011-03-22 13:53:59','RE: Blog posts that are not shareable on social media. And ironically, this post, from the All things WOM, from the Word of Mouth Association, IS NOT SHAREABLE. Has no share buttons. Really. How stupid is this.\n\nStupid indeed! We are fixing.',0,'1','','',0,0),(171,1072,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','71.163.198.182','2011-03-22 08:55:50','2011-03-22 13:55:50','Awesome! You all have great content so I am glad it will be shareable.',0,'1','','',170,0),(172,1074,'Deborah Brody','deborah@deborahbrody.com','http://www.deborahbrody.com','71.163.198.182','2011-03-22 12:55:23','2011-03-22 17:55:23','Not to mention that I just read the paywall is costing MILLIONS of dollars to implement. Will they recoup the investment?',0,'1','','',0,0),(173,1086,'lauren','laurenehsmith@gmail.com','','67.90.191.66','2011-03-24 14:11:45','2011-03-24 19:11:45','I enthusiastically agree with your suggestion to include what the applicant can do for the company. Cover letters frequently focus only on the applicant. While the potential employer is likely interested in the applicant\'s awards, etc., he/she is going to be more interested in how those awards can be applied to the company\'s communications goals/objectives!',0,'1','','',0,0),(174,1091,'Bad habits or perception busters? &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2011/07/27/bad-habits-or-perception-busters/','216.151.210.19','2011-07-27 07:23:15','2011-07-27 12:23:15','[...] saying thank you: I have written about this before, but when someone does something for you just say thanks! A few months ago, I took out a [...] ',0,'1','','pingback',0,0),(175,1108,'Hugo','mannahugo@gmail.com','http://www.youronlinenewbie.com','99.116.206.138','2011-04-20 15:44:53','2011-04-20 20:44:53','A agree with everything that you have except that I do have a facebook account and for my business has been very good. but I a must have for me is also a list building strategy because that is where you can get the regular costumer.',0,'1','','',0,0),(176,1108,'Diane Danielson','Diane@DKDNewMedia.com','http://www.DianeDanielson.com','65.96.217.96','2011-05-03 08:10:42','2011-05-03 13:10:42','Great post. Featuring it in this month\'s Downtown Women\'s Club newsletter. But I agree with you with regard to Facebook. I don\'t use it for my consulting, but more for DWC.',0,'1','','',0,0),(177,1108,'Karen Smith','karen_b_smith@yahoo.com','','98.118.253.43','2011-05-03 10:03:30','2011-05-03 15:03:30','Thanks for posting and thanks for sharing this link through DWC. I\'d recommend using Google Alerts or similar tools to allow you to easily track competitive information or to track sites you feel are benchmarks for your business. It\'s a great way to keep you/your business on its toes on a regular basis!',0,'1','','',0,0),(178,1114,'Two different offers from one service provider &laquo; Caffeinated ideas and views on marketing communications','','http://cuppamarcomm.wordpress.com/2011/05/05/two-different-offers-from-one-service-provider/','72.233.96.150','2011-05-05 12:49:17','2011-05-05 17:49:17','[...] why make the total cost so hard to find? As I wrote about a few days ago, it is a bad idea to hide crucial information.  Consumers need to make decisions with the facts in [...] ',0,'1','','pingback',0,0),(179,1121,'samantha','samantha.supernaw@gmail.com','','74.82.68.17','2011-04-26 07:31:54','2011-04-26 12:31:54','I think facebook is by definition vacuous.  But you never are, Deb.  I am excited to have found you on the www and enjoyed your most recent blog musings.  Drop me a line sometime, woman...',0,'1','','',0,0),(180,1159,'Johna','Jburke@BurrellesLuce.com','http://Www.BurrellesLuce.com','12.71.136.8','2011-05-24 14:15:05','2011-05-24 19:15:05','Thanks for the thoughtful post! I\'m delighted you were able to make it to the WWPR event:)',0,'1','','',0,0),(181,1159,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','66.44.44.191','2011-05-25 08:48:32','2011-05-25 13:48:32','Whenever I demo Twitter, the question always arises as to how I can possibly follow so many people. When I tell them I can actually tell you something about most of them, then they\'re really floored. You\'re right: following and saying hi is a good start -- but it doesn\'t get you very far if you don\'t follow up.',0,'1','','',0,0),(182,1159,'Does Engagement Matter? | Independent Thinking','','http://www.steigmancommunications.com/2011/05/31/does-engagement-matter/','69.167.158.109','2011-05-31 05:09:09','2011-05-31 10:09:09','[...] Brody wrote a terrific blog post last week about the role of engagement. She said in part: In social media, people talk about [...] ',0,'1','','pingback',0,0),(184,1200,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','66.44.44.191','2011-07-11 09:44:13','2011-07-11 14:44:13','A bad handshake &amp; poor grooming is the one-two punch for kiss of death. Well, that, and only be interested in yourself because there\'s no room there for conversation.\n\nThe item I\'d add to this list: looking over your shoulder (different from shifty-eyed) to see who\'s more important in the room. At that point I\'m always thinking, \"Oh, dude (or dudette), that would be anyone but you.\"',0,'1','','',0,0),(185,1205,'pepcoconnect','pepcoconnect@pepco.com','http://pepcoconnect.wordpress.com','161.186.93.10','2011-07-12 14:14:40','2011-07-12 19:14:40','Good afternoon!  I think you touch on some valid points and I will be sharing your post with my colleagues.\n\nIn reply to your last statement, \"And if that is true, why on Friday night, did I lose power for one and half hours, for no apparent reason?,\" I\'d be more than welcome to look into exactly what caused your outage last week.  If you\'re interested, send a detailed email including the issue you\'re referring to, your service address and a contact number to PepcoConnect@pepco.com.\n\nWe are making headway with our efforts to enhance reliability, but realistically every single customer isn\'t going to see the benefits immediately.  That said, each customer\'s satisfaction is important to us and we are always interested in hearing constructive feedback on what we\'re currently doing and what we can be doing better.\n\nThanks,\n\nAndre Francis\nSocial Media Representative',0,'1','','',0,0),(186,1225,'Chuck Tanowitz','tanowitz@gmail.com','http://www.facebook.com/ctanowitz','70.22.151.177','2011-07-28 09:58:19','2011-07-28 14:58:19','I\'d add one more: Can you easily find them on other social services? That is, can you easily link to their twitter feed, Facebook page, etc? Companies need to consider that their audience will not always use the main website as a way to keep up with corporate activities. People want options, so the corporate feed of information needs to fit into THEIR life.',0,'1','','',0,0),(187,1225,'Shashi Bellamkonda (@shashib)','shashib@twitter.example.com','http://twitter.com/shashib','117.195.177.245','2011-08-02 08:00:35','2011-08-02 13:00:35','Just like a business keeps the physical location tidy and well maintained the advice you have given should carry over to the online storefront as well. You would not want your customers to enter your store and negotiate a maze, the same way as you said navigation and the visitor experience is very important. Thanks for a great article',0,'1','','',0,0),(188,1231,'trish712','joyfulsoysunsations@gmail.com','http://joyfulsoysunsations.wordpress.com','76.161.241.83','2011-08-01 11:11:45','2011-08-01 16:11:45','As a person trying to start a business myself in soy candles this is wonderful advice. Thank you very much.',0,'1','','',0,0),(189,1321,'trish712','joyfulsoysunsations@gmail.com','http://joyfulsoysunsations.wordpress.com','76.161.241.83','2011-08-04 11:11:18','2011-08-04 16:11:18','I agree people using the internet act as if they can do whatever, whenever. This is in my opinion is a huge issue. I hope that he will stop being so rude. Your blog is very well put together and people should not be so rude to others.',0,'1','','',0,0),(190,1321,'Alicia Marie Phillips','Aliciamariephillips@gmail.com','http://aliciamphillips.wordpress.com','67.91.155.66','2011-08-04 11:46:46','2011-08-04 16:46:46','I wish you had a +1 button so I could like this!  This relates to a post I just did today (I don\'t want to be on your internet)...  I couldn\'t agree more.',0,'1','','',0,0),(191,463,'&#8220;How would you liked to be thanked Sir?&#8221; &laquo; Dinorakitzis&#039;s Blog','','http://dinorakitzis.wordpress.com/2009/08/25/how-would-you-liked-to-be-thanked-sir/','72.233.96.152','2009-08-25 15:02:49','2009-08-25 20:02:49','[...] (in her recent blog) predicts that we will separate companies by those who thank us, and those who don&#8217;t. So [...] ',0,'1','','pingback',0,0),(192,1412,'mediatemple (@mt_andrew)','mt_andrew@twitter.example.com','http://twitter.com/mt_andrew','72.10.62.12','2011-08-23 15:28:41','2011-08-23 20:28:41','This is a great article and we completely agree with everything it says.  In actuality, this is exactly the philosophy we try to follow.  However, it looks like we dropped the ball in this case and we are truly sorry about that.  We are making sure that we retrain all agents/techs as necessary to ensure that no one else has a similar experience.  I would be more than happy to speak with anyone regarding this article and what we are doing to improve our service.\nWe are truly sad to see you go Deborah and it was a pleasure speaking with you the other day and this morning.  Please don\'t hesitate to let me know if you need anything at all.\n\nAndrew Won\nVP of Customer Service\n(mt) Media Temple, Inc.',0,'1','','',0,0),(304,1422,'Wow... (The State) - Columbia - Lexington - Irmo - City-Data Forum','','http://www.city-data.com/forum/columbia-area/1420148-wow-state.html#post21596603','173.193.22.21','2011-11-06 14:29:04','2011-11-06 14:29:04','[...] Chicago Tribune is $2 on Sunday. I wouldn&#039;t be surprised to see its price go up to $3 because the number of purchasers has been going down for years. Fewer subscribers means less income from advertising, hence the price goes up. People get their [...]',0,'1','Mozilla/4.0 (vBSEO; http://www.vbseo.com)','pingback',0,0),(639,1526,'Lawrence Fox','lfox@accounting-wizard.com','http://www.accounting-wizard.com','99.237.168.27','2012-01-06 22:39:16','2012-01-06 22:39:16','Oh, I agree 100%.\r\n\r\nThank yous always go down well, especially if they\'re sincere.\r\n\r\nLast year I bought some pens and ink from Goulet Pens and not only was the package so well-wrapped it was a challenge to unpack it, but there was hand-written note along with it, thanking me for the purchase and hoping that I\'d enjoy the pens and ink. (And it was written in an ink colour I don\'t own, which of course, made me put it on my \"I want list\")',0,'1','Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.25) Gecko/20111212 Firefox/3.6.25','',0,0),(270,1439,'Overland','jasonbrown@kw.com','http://www.handsontheheartland.com','70.94.90.148','2011-10-25 01:45:27','2011-10-25 01:45:27','I read somewhere there\'s an app that will continue to do this for you, if you wish... I think it might have been called RSS grafiti.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1','',0,0),(296,1460,'Deborah Brody','deborahb@deborahbrody.com','','71.178.177.79','2011-11-02 13:26:07','2011-11-02 13:26:07','Yes, a company\'s policies really affect how customers perceive it. Negative perceptions are hard to get rid of. Apparently, Radio Shack has a long road ahead in terms of customer satisfaction!',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1','',293,1),(293,1460,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','66.44.44.191','2011-11-01 18:59:14','2011-11-01 18:59:14','Funny you should mention Radio Shack... I actually stopped buying from them years ago for exactly the same reason. I don\'t think I\'ve bought anything bigger than a battery from a Radio Shack store since.\r\n\r\nWhy don\'t companies understand that facilitating returns actually makes me more inclined to shop with you? \r\n\r\nGenerating goodwill is part of the \"doing business with people you like\" thing. It matters. And when you lose it, you lose customers.',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.2 (KHTML, like Gecko) Chrome/15.0.874.106 Safari/535.2','',0,0),(209,1439,'Kim Woodbridge','kwbridge@gmail.com','http://www.kimwoodbridge.com','173.59.88.18','2011-09-26 18:28:05','2011-09-26 18:28:05','I am not convinced Facebook generates sales either.  I hadn\'t seen that message about Notes importing posts but maybe it\'s because I don\'t use Notes.  I suppose a different app can be used to do the same thing.\r\n\r\nI\'m concerned about non-fans being able to post on the FB wall too - I don\'t know how you will really be able to measure the value of the page without having the number of fans mean something.',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:5.0.1) Gecko/20100101 Firefox/5.0.1','',0,0),(675,677,'Why is writing well a disappearing skill? | Deborah Brody Marketing Communications','','http://deborahbrody.com/2012/01/why-is-writing-well-a-disappearing-skill/','70.85.226.226','2012-01-11 17:02:21','2012-01-11 17:02:21','[...] Why is writing well a disappearing skill? 11 Jan  by  Deborah Brody, posted in Communication, Good writing, Public Relations &nbsp;&nbsp;|&nbsp;&nbsp;No Comments   Sally Falkow writes today in her blog, The Proactive Report, that good writing should be considered a primary public relations skill. I agree (and I wrote about that in my post Qualities of a PR Pro). [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.3.1','pingback',0,0),(225,1439,'Deborah Brody','deborahb@deborahbrody.com','','71.178.177.79','2011-10-06 17:23:44','2011-10-06 17:23:44','Thanks for your input Kim. To me it seems that small businesses have so much to learn in order to make their FB page truly work for them that it may be not worth the effort.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1','',209,1),(275,1448,'Yeah, communications do matter | Deborah Brody Marketing Communications','','http://deborahbrody.com/2011/10/yeah-communications-do-matter/','70.85.226.226','2011-10-26 19:31:06','2011-10-26 19:31:06','[...] starts with the premise that you are connecting with other people, as I said in this post. If you fail to connect, you also fail to communicate, and in Netflix&#8217;s case, the damage adds [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.1','pingback',0,0),(468,1509,'Shashi Bellamkonda','shashib@gmail.com','http://shashi.co','205.178.191.132','2011-12-19 20:24:10','2011-12-19 20:24:10','Hi Deb,\r\n\r\nWhile I agree on the possibilities that exist, I must say I read the Washington Post every day including today. I actually did not make the connection.\r\n I have been regularly looking at the Total Wine ads, I love going there and being a cheapskate I am always looking for their coupons :) and today was no different. Again we should always be conscious of this and  I am glad you are asking the question.\r\n\r\nShashi',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.7 (KHTML, like Gecko) Chrome/16.0.912.63 Safari/535.7','',0,0),(470,1509,'Deborah Brody','deborahb@deborahbrody.com','','96.241.54.82','2011-12-20 02:26:14','2011-12-20 02:26:14','Hi Shashi-Yes, I like Total Wine\'s pricing too, and know they advertise regularly. I found today\'s placement questionable though, and I thought it was poor judgement on the WaPo\'s part.\r\nThanks for your input!\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1','',468,1),(776,1540,'Gini Dietrich','gdietrich@armentdietrich.com','http://spinsucks.com','108.196.28.63','2012-01-17 22:02:20','2012-01-17 22:02:20','It\'s extremely important to broaden your thinking and expand your knowledge. It\'s impossible to do that without reading different kinds of things. Nonfiction, business, blogs, news, and (YES!!!) fiction.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/535.11 (KHTML, like Gecko) Chrome/17.0.963.33 Safari/535.11','',0,0),(1110,1622,'Lawrence Fox','lfox@accounting-wizard.com','http://www.accounting-wizard.com','99.237.168.27','2012-03-11 20:30:15','2012-03-11 20:30:15','Deboarh:\r\n\r\nAll very true. I\'ve gotten my best clients through referrals (and that, as your earlier post mentions, requires trust) or inbound calls (just had one last week--we\'ll see how that goes).\r\n\r\nBut \"cell phones are not listed\" is becoming less and less of a defense. SOMEBODY is selling cell phone lists--I\'ve started to receive robo-calls to my cellphone of late. (And sometime Bell Canada--my carrier--sends me a marketing text message to my cellphone, too)\r\n\r\nLawrence',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2','',0,0),(1043,1599,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','66.44.44.191','2012-02-28 18:00:12','2012-02-28 18:00:12','Hi Deborah,\r\n\r\nWe talk a lot about brand consistency, with the focus very often on look/feel first and messaging second. But sometimes people forget that being a brand ambassador, which every employee is, is also about how YOU \"represent\" the brand. In this case, the person utterly failed their brand.',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.11 (KHTML, like Gecko) Chrome/17.0.963.56 Safari/535.11','',0,0),(1037,1595,'Lawrence Fox','lfox@accounting-wizard.com','http://www.accounting-wizard.com','99.237.168.27','2012-02-28 01:37:29','2012-02-28 01:37:29','Nope. I\'ve gotten increasingly bored with the over-long show, lame hosts &amp; hostesses (although I used to like Billy Crystal as host), and, to be honest, I haven\'t seem too many of the nominated flicks. (It\'s difficult when you have a 10-year old. My movie theatre diet consists of Transformers or Cars etc ).\r\n\r\nSo what did we watch last night? JJ Abrams \"Star Trek\" on DVD from the public library (the spousal overunit hadn\'t seen it yet).\r\n\r\nLawrence',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2','',0,0),(1046,1599,'Lawrence Fox','lfox@accounting-wizard.com','http://www.accounting-wizard.com','99.237.168.27','2012-02-29 02:00:45','2012-02-29 02:00:45','Deborah:\r\n\r\nThey were also being lazy (or were just going through the motions of starting a search for someone). We all have lazy days--but those are the times we SHOULDN\'T start any kind of outreach!',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:10.0.2) Gecko/20100101 Firefox/10.0.2','',0,0),(1048,1589,'Piratz, burgers and lost pizzazz | Deborah Brody Marketing Communications','','http://deborahbrody.com/2012/02/piratz-burgers-and-lost-pizzazz/','70.85.226.226','2012-02-29 17:31:14','2012-02-29 17:31:14','[...] Brody, posted in branding, Communication &nbsp;&nbsp;|&nbsp;&nbsp;No Comments   Did you catch my blog post last week on what I consider a rebranding #fail for Piratz Tavern? Robert Freeland did, and he shared his [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.3.1','pingback',0,0),(1052,1564,'Round-up: Facebook&#8217;s new timeline, print ads and bad bosses | Deborah Brody Marketing Communications','','http://deborahbrody.com/2012/02/round-up-facebooks-new-timeline-print-ads-and-bad-bosses/','70.85.226.226','2012-02-29 21:53:55','2012-02-29 21:53:55','[...] few weeks ago I wrote here on the blog about how ego can get in the way of effective communication. In case you want to explore this [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.3.1','pingback',0,0),(1084,1622,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','66.44.44.191','2012-03-07 19:32:36','2012-03-07 19:32:36','My favorite cold call is from the company trying to sell me energy services. They always say they\'re calling to talk about \"your energy bill.\" I tell them I don\'t have one. Which is true (it\'s rolled into my condo fees). Waste of everyone\'s time, and they call at least once a year despite my asking them to take me off their lists.',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/535.11 (KHTML, like Gecko) Chrome/17.0.963.56 Safari/535.11','',0,0),(2255,2000,'Daria Steigman','daria@steigmancommunications.com','http://www.steigmancommunications.com','70.88.236.174','2013-01-23 14:25:27','2013-01-23 14:25:27','Hi Deborah,\r\n\r\nI agree with you that tweeting during the Inauguration is not the smartest strategy for reaching Americans who care about politics, governance, pomp &amp; circumstance, or transitions of power. \r\n\r\nBut I think that what you and Kathy discounted is the possibility that perhaps the people whose tweets you were discounted weren\'t even trying to tweet for your benefit. Perhaps their Twitter followers (and target audience) isn\'t the same as yours. Maybe their audience isn\'t interested in the Inauguration or isn\'t even in the United States. \r\n\r\nThe key is always to understand who you are trying to engage and how best to do that. Clearly this isn\'t the message you wanted to hear. But assuming it\'s therefore not a receptive message for anyone is a reach.',0,'1','Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.52 Safari/537.17','',0,0),(1891,1872,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2012-10-23 15:18:03','2012-10-23 15:18:03','Thanks for sharing! I am sure there are plenty of plugins out there to make WordPress work best for each individual user.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0','',0,4),(1890,1872,'Robert Crocker','littleriver1@gmail.com','http://littleriver1.wordpress.com/','63.231.28.10','2012-10-23 15:15:07','2012-10-23 15:15:07','My only real issue with Wordpress has been the clunky CMS.   Found a new CMS tool last week though and it works with Wordpress. It\'s at  http://copybar.io.   True WYSIWYG online editing of Wordpress blogs.   I\'m going to start updating my blog more often now.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.94 Safari/537.4','',0,0),(1823,1183,'Roberta','roberta1013@hotmail.com','','98.88.139.100','2012-10-09 20:22:58','2012-10-09 20:22:58','Hi--\r\n\r\nI can\'t say much that you haven\'t said, but I\'ll add my experience to the pot.  I\'ve been using Clinique\'s Gentle Light Powder for a number of years, but I\'ve been a customer for at least 25 years.  I thought I was on to something, since I received so many compliments on my skin, to the point that people asked me if I\'d had \"work done\"!  It was the powder, because when they discontinued it, I had to buy the Blended Powder, which was AWFUL, made my skin look dry, dusty, and OLD.  I left a scathing review of the Blended Powder on their website, and talked the ear off the sales associate when I returned the offending Blended Powder.  I hope she saw me walk directly to the Lancôme counter, where I conferred with their sales associate about a replacement that another unhappy Clinique customer had recommended online.  Right now I\'m debating whether or not to call the Gone But Not Forgotten number.  And for the record, I also had the same experience with Prescriptives, went for a favorite lipstick and suddenly it was gone.  And then Prescriptives was gone, too.  Probably a good thing.\r\nP.S.   Try Maybelline the Classic Volum\' Express Waterproof or CoverGirl Lashblast Volume Waterproof.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/536.26.14 (KHTML, like Gecko) Version/6.0.1 Safari/536.26.14','',0,0),(1576,1743,'Dominion vs. Pepco: How ads reflect corporate culture | Deborah Brody Marketing Communications','','http://deborahbrody.com/2012/07/dominion-vs-pepco-how-ads-reflect-corporate-culture/','50.116.97.149','2012-07-16 20:53:37','2012-07-16 20:53:37','[...] Corporate communication &nbsp;&nbsp;|&nbsp;&nbsp;No Comments   Last week, I wrote about an ad campaign Pepco is currently running (there have been at least two or three more of the same ad I mentioned) in the Washington Post.  [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.3.1','pingback',0,0),(1619,1183,'Renee','rmj80@aol.com','','99.185.53.14','2012-07-31 09:02:00','2012-07-31 09:02:00','Hello, \r\n\r\nI came across your blog from doing a Google search on Clinique\'s Crappy Gone But Not Forgotten program! Amen to you and every word you just said in regards to Clinique! I was a loyal customer of Clinique\'s cosmetics for over 12 years and have been using their Stay True foundation for years until they recently discontinued my favorite line! Like you mentioned above, why bother with a company that disregards their customers!?! Their was no heads up or even talk about the line I used for years, that it was going to be replaced with such awful plastic junk that makes your skin look like plastic! The day I went to Macy\'s not knowing my one and only foundation I never had a problem with is completely gone! So then I wrote on their Facebook wall telling them I was extremely disappointed with them among others, and then they reply with their BS response saying Sorry to disappoint you and gave me that Gone But Not Forgotten number. When I called, the lady wanted my credit card information saying they need that on file if they wind up finding it in their search. Pretty much what you wrote above, and I said No.... I\'m not giving out my information to conduct some search! That\'s BS! Completely unprofessional and a joke! But you\'re right! I really wish I knew Clinique\'s ugly side because now they lost me as a loyal customer as well! The lessons you wrote about are right on! I\'m so angry how they treat their customers! Their fans they have left will be the ones crying in the end as well - when their favorite products just vanish! My boyfriend keeps telling me to get over this and move on, but obviously for guys they don\'t know what it feels like to have that One and Only product that works for them for years and POOF, it\'s gone! So happy to have come across this blog post to know their is somebody out there that can relate! Thank you! \r\n\r\nP.S. DiorShow Mascara is awesome and I have extremely sensitive skin and eyes and don\'t have any weird reactions. You can find it at Sephora.com :)! It\'s pricey but the results are amazing! Tip: try to get a sample size if possible to test it out before you buy. I wound up getting a sample size with my order from Sephora awhile ago, and wound up hooked and bought it! Good luck!',0,'1','Mozilla/5.0 (iPad; U; CPU OS 4_3_5 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8L1 Safari/6533.18.5','',0,0),(1682,1791,'Checking out the customer experience | Deborah Brody Marketing Communications','','http://deborahbrody.com/2012/08/checking-out-the-customer-experience/','50.116.97.149','2012-08-17 13:58:05','2012-08-17 13:58:05','[...] in Marketing &nbsp;&nbsp;|&nbsp;&nbsp;No Comments   My last blog post was about how you have to &#8220;be open for business&#8221; if you are trying to market a destination.  In other words, marketers have to be aware of what the [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.3.1','pingback',0,0),(1542,1205,'Working hard or hardly working? Pepco strikes again | Deborah Brody Marketing Communications','','http://deborahbrody.com/2012/07/working-hard-or-hardly-working-pepco-strikes-again/','50.116.97.149','2012-07-03 13:59:32','2012-07-03 13:59:32','[...] Marc Fisher from the Washington Post called me because he had seen my previous blog posts on Pepco. He asked me what I would recommend that Pepco do, communications-wise. Should they not [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.3.1','pingback',0,0),(1276,1658,'Deborah Brody','deborahb@deborahbrody.com','','96.241.54.78','2012-04-04 15:35:44','2012-04-04 15:35:44','That\'s kinda sad! Your good work down the drain, but it proves that marketing/communications has to work in concert with the rest of the organization. \r\nThanks for sharing April!\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1','',1275,1),(1275,1658,'April Finnen','aprilfinnen@yahoo.com','http://onepersonshop.com/','20.137.18.53','2012-04-04 13:13:57','2012-04-04 13:13:57','I had this experience as the marketer once. I worked for a nonprofit agency that flew under the radar. They hired me to get them noticed. When I did, it quickly became obvious that the operations side was not prepared to handle the resulting increase in clients, which led to disappointment all around.',0,'1','Mozilla/5.0 (Windows NT 6.1; rv:11.0) Gecko/20100101 Firefox/11.0','',0,0),(1558,61,'I\'d prefer not to give my name!','anonymous@aol.com','','173.75.220.144','2012-07-10 23:13:09','2012-07-10 23:13:09','Here\'s the genius behind Pepco\'s advertising: http://www.linkedin.com/in/marybethvrees?trk=pub-pbmap\r\n\r\nBy the look of her resume, her biggest client is herself.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, like Gecko) Version/5.0.6 Safari/533.22.3','',0,0),(1666,1791,'Michele','michele@prview.com','','24.196.3.42','2012-08-13 19:01:52','2012-08-13 19:01:52','Hi Deborah,\r\n\r\nIf you head back to Hagerstown, there is a fun event this Saturday at the REEDS Jewelers at Valley Mall!  http://www.marylandlife.com/events/pandora-launch-party/',0,'1','Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.75 Safari/537.1','',0,0),(1517,1720,'Andrew McLuhan','ideasynch@yahoo.ca','http://inscriptorium.wordpress.com','184.151.61.1','2012-06-22 19:51:25','2012-06-22 19:51:25','Unfortunately, Wikipedia has it very wrong. They\'ve published someone\'s (the popular) misinterpretation of what Marshall McLuhan meant when he stated (actually as early as 1958) \'the medium is the message\'.\r\nTo understand what that phrase means, your best bet is to turn to \'Understanding Media: The Extensions of Man\' where McLuhan explains (in the beginning of the first chapter):\r\n\"In a culture like ours, long accustomed to splitting and dividing all things as a means of control, it is sometimes a bit of a shock to be reminded that, in operational and practical fact, the medium is the message. This is merely to say that the personal and social consequences of any medium-- that is, of any extension of ourselves -- result from the new scale that is introduced into our affairs by each extension of ourselves, or by any new technology.\"\r\n\r\nNothing there about the medium affecting the content, or message. He\'s saying that the important thing to note about a medium (its message) is not the content it carries, but the effect this medium has on us, on society.\r\n\r\nRespectfully,\r\n\r\nAndrew',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:13.0) Gecko/20100101 Firefox/13.0.1','',0,0),(1344,1680,'Breanne','breannethomlison@hotmail.com','','108.29.95.8','2012-04-30 21:16:58','2012-04-30 21:16:58','Well put Deborah. I haven\'t seen a posting like this and it opened my eyes to those I follow and how I\'m tweeting. Regarding, how far is to far? Perhaps a little common sense when using these platforms to self promote and from a healthcare PR perspective, it\'s all about a fair and balanced approach!\r\n\r\nCheers, Breanne\r\n@BreanneMT',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_3) AppleWebKit/535.19 (KHTML, like Gecko) Chrome/18.0.1025.165 Safari/535.19','',0,0),(1301,1665,'Deborah Brody','deborahb@deborahbrody.com','','200.12.57.220','2012-04-14 14:38:00','2012-04-14 14:38:00','Fabulous additions Lawrence! Thanks so much. I wish there were a way of tweeting out just your comment.',0,'1','Mozilla/5.0 (Windows NT 6.1; rv:11.0) Gecko/20100101 Firefox/11.0','',1297,1),(1232,1642,'April Finnen','aprilfinnen@yahoo.com','http://onepersonshop.com/','20.137.18.53','2012-03-23 12:58:38','2012-03-23 12:58:38','Great post. Persistence and, to an extent, predictability, are vital. Building a loyal following requires a tolerance for silence--just because people don\'t speak up by commenting on your blog or telling you they like something, doesn\'t mean they\'ve checked out. Optimism is a great ally.',0,'1','Mozilla/5.0 (Windows NT 6.1; rv:11.0) Gecko/20100101 Firefox/11.0','',0,0),(1233,1642,'Deborah Brody','deborahb@deborahbrody.com','','96.241.54.78','2012-03-23 13:20:36','2012-03-23 13:20:36','Hi April,\r\nPersistence and predictability do help your momentum. And yes, realizing that silence is not always equal to passivity is important. However, not all silence is created equal. If I call you, and I don\'t hear from you back ever, I can only assume you are not interested in my business (or that you have been abducted by aliens).',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:5.0.1) Gecko/20100101 Firefox/5.0.1','',0,1),(1406,1684,'Me, We and You | Deborah Brody Marketing Communications','','http://deborahbrody.com/2012/05/me-we-and-you/','50.116.97.149','2012-05-09 12:54:51','2012-05-09 12:54:51','[...] &nbsp;&nbsp;|&nbsp;&nbsp;No Comments   At the women&#8217;s conference I referenced on Monday&#8217;s post, the organizer was also the emcee. She introduced the keynote speaker like [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.3.1','pingback',0,0),(1499,1717,'Who should handle your Twitter feed? | Deborah Brody Marketing &#8230; | The Communications Site','','http://communicationsnetwork.info/who-should-handle-your-twitter-feed-deborah-brody-marketing','50.97.97.33','2012-06-13 16:35:12','2012-06-13 16:35:12','[...] Print this entry [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.2.1','pingback',0,0),(1297,1665,'Lawrence Fox','lfox@accounting-wizard.com','http://www.accounting-wizard.com','99.237.168.27','2012-04-13 19:17:13','2012-04-13 19:17:13','I too love matza and jelly (together or separately!) It\'s what gets me going in the morning!\r\n\r\nBut here\'s some more \"Passover Lessons\"\r\n\r\n1) There\'s such a thing as too much\r\nBy the end of Passover, I\'m glad that the matza is put away, because, by the end of week, everything in the house smells and tastes of it (or of matza meal). The matzas. The matza balls in the soup. The cake and cake mixes. The... (you get the picture). Too much of a (good) thin in too short a time span = burnout.\r\n\r\n2) It\'s only truly special when it\'s rare.\r\nYou could eat hardboiled eggs in salt water at any time of the year, right? (For those who have never been to a Passover Seder, it\'s a tradional part of the meal). But who does? Nobody. Yet it\'s a central part of many people\'s memories of the Seder and Passover. It happens once a year and isn\'t repeated throughout the year, losing it\'s \"oomph\".\r\n\r\nIf you\'re going to have a sale or a special event--don\'t do it over and over again throughtout the year.\r\n\r\n3) There are many ways to achieve the same goal.\r\nAnother tradional food is charoset, which reminds us of the mortart used in making bricks. The recipes used by Ashkenazic (European) and Separdic (Middle Eastern) Jews are quite different--but the result is the same. A sweet condiment to be eaten with bitter herbs (and anything else over the week).\r\n\r\nLawrence\r\n(hmm...I think it\'s time for a snack....)',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:11.0) Gecko/20100101 Firefox/11.0','',0,0),(2402,2044,'Not everything is as it seems | Deborah Brody Marketing Communications','','http://deborahbrody.com/2013/02/not-everything-is-as-it-seems/','50.116.97.149','2013-02-12 14:02:48','2013-02-12 14:02:48','[...] I wrote about the need to work with experts. Nobody knows everything and many times it is imperative to hire an expert to help in the areas [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.5.1','pingback',0,0),(5707,2260,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2013-07-11 13:36:23','2013-07-11 13:36:23','Just shared a post about how brands yes should develop new customers, but never at the expense of the current ones. How often do small businesses get this wrong - some half baked CTA that excludes and alienates their most loyal (and profitable) ones. Wrong. Yes have deals for new biz; give a good impression, but always have programs designed to reward and grow the business of faithful fans. And WORD on making sure it\'s truly a special offer; nothing will kill a relationship faster than when they spot a markup or a bait-and-switch. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.71 Safari/537.36','',0,0),(5708,2260,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2013-07-11 13:43:07','2013-07-11 13:43:07','Davina,\r\nRight you are! Most businesses fail to see the impact on existing customers when they focus solely on new customers. Special offers have to be crafted properly and communicated well. \r\nThanks for your comments.\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0','',0,4),(5709,2255,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2013-07-11 13:45:26','2013-07-11 13:45:26','Davina,\r\nAbsolutely--responding alone is not enough. If you want to use communications to grow your brand you should communicate issues to the people in a position to fix those issues! Simply responding to a customer will only fix part of the problem.\r\nThanks for your insight and I love that Ogilvy quote!\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0','',0,4),(6042,2270,'Lawrence Fox','lfox@accounting-wizard.com','http://www.accounting-wizarrd.com','64.231.179.126','2013-07-22 16:53:05','2013-07-22 16:53:05','Endorsements bug me. They\'re the zipless you-know-what of LinkedIn. Recommendations required that the writer actually know you, have worked with you, and had something to say (and took the time to write something up); they weren\'t easy to create or earn.\r\n\r\nAnd yes, the generic invites bug me too. If you want to be added to my contacts list, the least you could do is personalize the reason and let me know HOW you know me (if we\'re not old friends/colleagues) or why I should add you to my connections (like \"so and so said we should be connected\").',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0','',0,0),(2015,1857,'J.C. Kendall','jonathan@tekpersona.com','http://www.tekpersona.ca','174.79.247.4','2012-12-07 22:31:24','2012-12-07 22:31:24','Amen, Deborah. Thanks for the pingback. Been sort of a whirlwind since that article was published. Kinda sad to see that for some what I said and what you confirmed, is somewhat of a surprise to some. Anyway, thank you for the piece.',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.21 (KHTML, like Gecko) Chrome/25.0.1349.2 Safari/537.21 AlexaToolbar/alxg-3.1','',0,0),(2256,2000,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2013-01-23 16:02:35','2013-01-23 16:02:35','Hi Daria,\r\nThanks for commenting. \r\n\r\nThe tweets I referenced were wholly intended for a US audience. When you have 1.1 million tweets about one event it is a safe assumption to make that many (if not most people) are paying attention to that. The analogy I would draw is one from my earlier days in PR. I was working on a promoting a press conference about an event when the Elian Gonzalez story broke (the Cuban boy who was in the US and ultimately sent back to Cuba). There was simply not going to be a single camera available to cover our story. We had to reschedule. You can\'t compete with major events, and you shouldn\'t try.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0','',0,4),(2037,1929,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2012-12-17 14:22:18','2012-12-17 14:22:18','Thanks for your comments. My post said clearly that this is about BUSINESS greetings. Of course there is no Hanukkah tree, which is why you call it a Christmas tree, and no one is quibbling with that. Although you are correct that there are only a couple holidays at the end of the year, by wishing Happy Holidays instead of Merry Christmas you are acknowledging diversity of practice and belief, while still being thoughtful.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0','',0,4),(2035,1929,'Kelly','kellykaufmann@gmail.com','','108.88.214.25','2012-12-16 23:48:12','2012-12-16 23:48:12','Putting up a \'holiday tree\' is so frustrating - Jews don\'t have a \'Chanukah tree\'! So just call it what it is - a Christmas tree! And this week they were singing \'holiday music\' in my office cafeteria - but the songs were all \'oh christmas tree\' etc - just call it what it is and quit pretending like saying \'holiday\' is inclusive of all religions (since only 2 religions actually have holidays this time of year, OK 3 with pagens) unless in August you are going to say \'Happy Holidays\' to the Muslims, or basically every month except November &amp; December &amp; January saying \'Happy Holidays\' to the hindus (http://www.religionfacts.com/hinduism/holidays.htm) and have office \'holiday parties\' in other months too. Calling it a \'holiday party\' or wishing \'happy holidays\' can be construed as saying these are the only holidays that exist and minimizing the recognition of religions that don\'t celebrate holidays at this time of the year. So.....Merry Christmas and Happy Chanukah!',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:17.0) Gecko/20100101 Firefox/17.0','',0,0),(2038,1950,'John Moore','jdmoore64@gmail.com','http://www.johndmoore.biz','71.126.152.27','2012-12-18 00:23:45','2012-12-18 00:23:45','I am not saying I am a complete control freak, but I like to have a moderate amount of it.  I do, however want as much control over my websites and it\'s content.  I will NOT give up my url for a FB page.  As you mentioned it ruined one website.  I am not about to go in that direction.\r\nYes, I use Gmail and Yahoo mail for almost every email I send and receive, but this is for economical purposes.  The day will come when I have that too.',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:17.0) Gecko/20100101 Firefox/17.0','',0,0),(5967,2270,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2013-07-20 19:11:05','2013-07-20 19:11:05','The mobile apps mess up #1 - one touch and the generic is sent, there\'s no pause or chance to edit; hate that. As for endorsements, it\'s the gamification of LI (see also, K). I made up a bogus category but really, I\'m not approving any except from those who know for real. AND I\'m considering opting out of them all together. \r\n\r\nMy other 2 peeves go hand in hand; using social rather than being social. First, participating in groups and what not.. only to post your own links. Second, the random LI invite from total strangers w/ zero basis. Just b/c I want to network doesn\'t mean any and everyone. If we\'ve never crossed paths, follow my Twitter, read my blog, etc. But if you\'re in a place we\'ll never meet, an industry I\'d likely never work for, aren\'t looking for anything more than vanity numbers and/or people to spam as you look to get jobs or sell crap.. that is NOT networking, NOT social. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.71 Safari/537.36','',0,0),(2272,2008,'Jaclyn','jwschiff@gmail.com','','50.151.205.132','2013-01-26 00:48:28','2013-01-26 00:48:28','Smart idea! I am sure it will be a good workshop',0,'1','Mozilla/5.0 (Windows NT 6.1; rv:18.0) Gecko/20100101 Firefox/18.0','',0,0),(6174,2290,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2013-07-25 15:05:55','2013-07-25 15:05:55','Sometimes I get flack for the \"Southern manners\" thing but I\'m like, NO that\'s not it. \"Please, thank you, yes ma\'am, no sir,\" - that\'s courtesy, common the world over. Or at least it used to be. Some want to blame social media and technology but it\'s we ourselves did that. On the professional side - that\'s one of my red flags. My emails and proposals, hell even my list of questions, there is great value and strategic advice in those. If they won\'t even be dignified w/ a response, it\'s not worth my time. \r\n\r\nNever used it, but heard mixed things about Angie\'s List. Sounds like they aren\'t honoring the Can Spam opt out. Shame b/c customer service is often THE difference maker. It\'s not the mistakes brands make - it\'s what they do to fix them that can often keep your business. \r\n\r\nThe stories I could tell about the blogging, drafts I deleted over the years. FWIW I am still trying to find that groove, make myself commit to the work, my business and career. In the end, I think the writing only helps w/ that.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.71 Safari/537.36','',0,0),(19661,2587,'Carrie Morgan','morgan@rockthestatusquo.com','http://rockthestatusquo.com','68.231.6.40','2014-05-05 17:46:00','2014-05-05 17:46:00','I share your frustration! It\'s appalling how many don\'t bother to customize their LinkedIn invitation at all - even marketing pros! \r\n\r\nTake the five seconds to change that text, people! I will connect with them, but the ones that customize are the ones that I take time to engage with - assuming it isn\'t a sales pitch.',0,'1','Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/34.0.1847.131 Safari/537.36','',0,0),(8886,2397,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2013-10-31 18:20:27','2013-10-31 18:20:27','The line I think between blog and many other media sites has blurred, but to this excellent list I\'ll add a few FWIW:\r\n\r\n-It both educates and entertains. We can go anywhere for facts, perspective so that\'s what I read (and try to write). \r\n-The community is strong. Both the blog host and the others in the discussion are there for me than \"good post\" and \'here\'s what I wrote link bait\' - they aren\'t just doing social, they are social.\r\n-It\'s real, practical, approachable. I read so much that\'s just \'content\' and wonder how did that run on LI or HBR or one of the bigger SM sites? You and I\'ve written better. Too many blogs are either too light, barely touch the surface; too much choir preaching to the kool-aid drinkers (seen it on a few of the few corporate blogs/social profiles I follow); just not enough \'there\' there.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.101 Safari/537.36','',0,0),(8888,2397,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2013-10-31 19:13:50','2013-10-31 19:13:50','Hi Davina,\r\n\r\nGreat additions--agree that it should be entertaining and have its own perspective. Strong community is a good one, although that could take a while to build, even though a blog is good. \r\n\r\nThanks as always for your insight!\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:24.0) Gecko/20100101 Firefox/24.0','',8886,4),(5206,2237,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2013-06-20 23:29:01','2013-06-20 23:29:01','Like anything else, it takes a plan that\'s more than \'build it, they will come.\' You can\'t toss up the same sales pitch rigamarole and expect it to gain traction; you have to earn it by matching your goals to the audience, what\'s in it for them. And they are spot-on in terms of mobile and that will only get more important. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.116 Safari/537.36','',0,0),(5705,2255,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2013-07-11 13:26:51','2013-07-11 13:26:51','Think it\'s an Ogilvy quote - good marketing makes bad products fail faster. What\'s a challenge for folks like us is convincing TPTB that we\'re the ones who can use Communications (hello PR!) to talk to customers, to fix the problems AND find the opportunities; which then will fix the brand experience, then give us something worth talking about. Hotels are in that position to read all that free feedback on Yelp, TripAdvisor; I know I leave my 2 cents all the time. Shame these brands don\'t always invest in doing more than just being seen responding to those comments. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.71 Safari/537.36','',0,0),(5233,2237,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2013-06-21 19:02:51','2013-06-21 19:02:51','Hi Davina, \r\nIt was a good session, and yes, you are absolutely right, you have to earn your audience\'s interest and engagement by providing the right content.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:21.0) Gecko/20100101 Firefox/21.0','',5206,4),(4779,2212,'Stu Opperman, APR','stu@impactplayers.com','http://impactplayers.com','65.8.201.219','2013-06-06 15:17:48','2013-06-06 15:17:48','Businesses that try to get new clients, or even a audience with potential contacts, by deception should instead should put the same time and effort into providing a real service that benefits they specific audience they seek.  If they are unwilling or unable to do that, its time to find a new career.  Scammers, shell games, and the non-transparent never last.',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/27.0.1453.110 Safari/537.36','',0,0),(3322,2125,'Lisa Harris','lisaharrispr@bellsouth.net','http://www.pepatocreative.com','146.126.51.51','2013-04-16 13:54:51','2013-04-16 13:54:51','I think the endless re-tweeting is a problem. I figure my followers @alabamabluedot (which, I admit, are few) probably already get the same news I do. Why should I re-tweet an AP story or an uninformed hunch? The purpose of a re-tweet is to share something with my followers. I don\'t see any value in using that for common news. It clogs up the feed anyway.',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.64 Safari/537.31','',0,0),(5789,2270,'Tracy Rotton','tracy@taupecat.com','http://www.taupecat.com','198.207.29.34','2013-07-15 17:40:21','2013-07-15 17:40:21','Biggest pet peeve with LinkedIn: recruiters constantly trying to \"friend\" me.  Seriously, connecting is only for people who know each other.  I don\'t mind recruiters sending me all the email they want (sure I want to ditch my permanent job in the place I love to come work for your startup in South Dakota on a 3 month contract…), but stop trying to \"friend\" me!  We\'ve never met, ergo we cannot possibly be friends at this moment in time. #EndRant',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.71 Safari/537.36','',0,0),(5790,2270,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2013-07-15 17:55:29','2013-07-15 17:55:29','Tracy, yes! That\'s a common one too. I would connect if they told me why, but often, they just send a generic invite. I had one recruiter attempt to (generically) LinkIn, then leave a message on my voice mail, then send an email. And it was for me to use her to hire someone, not for her to try to place me.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0','',0,4),(5791,2270,'Serenety','serenety@thesocialshack.com','','68.100.37.222','2013-07-15 19:50:22','2013-07-15 19:50:22','Yes! #1 drives me crazy! If someone wants to take the time to connect, could they be so kind as to remind you how/why you know each other. It\'s to the point that I simply ignore generic invitations.',0,'1','Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36','',0,0),(5792,2270,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2013-07-15 20:03:00','2013-07-15 20:03:00','Serenety, I am with you! I also don\'t respond to generic invitations (unless it is someone I do know).',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0','',5791,4),(8862,2381,'What makes for a great blog? | Deborah Brody Marketing Communications','','http://deborahbrody.com/2013/10/what-makes-for-a-great-blog/','192.232.223.54','2013-10-30 14:34:48','2013-10-30 14:34:48','[&#8230;] Findable (not only on by search but also on your main website) [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.6.1','pingback',0,0),(8254,2369,'Lisa','Lisa@bigleapcreative.com','http://Www.bigleapcreative.com','166.147.88.19','2013-10-11 21:32:44','2013-10-11 21:32:44','I agree with your statement that it isn\'t overtly partisan. So I don\'t see it as a risk. I think it\'s a good move because it ties in with Starbucks message of coming together. Over coffee. :)',0,'1','Mozilla/5.0 (iPhone; CPU iPhone OS 7_0 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Mobile/11A465','',0,0),(8262,2369,'Steve','Smckee@mwcmail.com','','68.42.41.61','2013-10-12 02:20:27','2013-10-12 02:20:27','I saw it last night and thought it was a thinly-veiled partisan statement. Apparently I wasn\'t alone because the comments seemed to be roughly 2-1 against. Starbucks can do anything it wants, but my counsel would be to stay out of it--or at least ensure that it\'s completely non partisan.',0,'1','Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_2 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Mobile/11A501 [FBAN/FBIOS;FBAV/6.5.1;FBBV/377040;FBDV/iPhone5,1;FBMD/iPhone;FBSN/iPhone OS;FBSV/7.0.2;FBSS/2; FBCR/AT&T;FBID/phone;FBLC/en_US;FBOP/5]','',0,0),(8178,2362,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2013-10-09 11:05:36','2013-10-09 11:05:36','Hi Brad,\r\n\r\nExactly! That reminds me of a laundromat on Miami Beach that was attached to a bar...drink while you do laundry. Somehow, I bet that concept worked out better than the Tide smelling froyo.If you drink enough, everything spins anyway.\r\n\r\nThanks for weighing in!\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:24.0) Gecko/20100101 Firefox/24.0','',8168,4),(8168,2362,'Brad Phillips','contact@mrmediatraining.com','http://www.MrMediaTraining.com','12.189.155.98','2013-10-09 02:04:24','2013-10-09 02:04:24','Deborah,\r\n\r\nYou\'re right that having a point of differentiation isn\'t enough. The underlying concept, offering, and execution has to meet a certain standard before the point of differentiation really comes into play. \r\n\r\nAs an example, I often think about a store that opened while I was a college student in Tucson. It was a yogurt shop/self-service laundromat. The concept was that while you waited for your laundry to finish, you might want some frozen yogurt while you waited. \r\n\r\nThe problem? The place wasn\'t particularly clean and reeked of lint. I don\'t care how good your oreo yogurt is - if I\'m smelling detergent while I\'m eating it, your point of differentiation just doesn\'t matter much.\r\n\r\nThanks for the post,\r\nBrad',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0','',0,0),(4927,2212,'Too much info or too little? | Deborah Brody Marketing Communications','','http://deborahbrody.com/2013/06/too-much-info-or-too-little/','192.232.223.55','2013-06-11 13:15:28','2013-06-11 13:15:28','[...] There is no context for the contact. Read my post &#8220;How to write a contact email.&#8221; [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.5.1','pingback',0,0),(6178,2290,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2013-07-25 16:49:13','2013-07-25 16:49:13','Davina,\r\nThanks for that! Of course, we are to blame for the lack of courtesy, because we aren\'t making it a priority. People hide behind tech and busyness, but what they are doing is ruining the personal relationships you need to actually get somewhere in life. As to writing blog posts, yes, it helps to get in the groove of it, but sometimes you just do it, even if you end up with a random post like the one above!',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0','',6174,4),(7789,2338,'Akilah','Akzmedesigns@gmail.com','http://akzmedesigns.com','69.118.154.22','2013-09-24 11:02:19','2013-09-24 11:02:19','Great recap and thanks for including me. I went to most of the same sessions and you pulled out some great points from the sessions. \r\n\r\nMy favorite session of the day, podcasting.',0,'1','Mozilla/5.0 (iPhone; CPU iPhone OS 7_0 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Mobile/11A465','',0,0),(7790,2338,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2013-09-24 11:21:12','2013-09-24 11:21:12','Hi Akilah,\r\nThanks to you for your presentation. I loved the the Tweet Old Posts recommendation. I will have to implement that. \r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:23.0) Gecko/20100101 Firefox/23.0','',7789,4),(21294,2539,'Take some Twitter advice from Biz Stone | Deborah Brody Marketing Communications','','http://deborahbrody.com/2014/06/take-some-twitter-advice-from-biz-stone/','192.232.223.54','2014-06-02 20:47:13','2014-06-02 20:47:13','[&#8230;] This is why robo-tweeting, as I discussed a few weeks back, doesn&#8217;t work. This is why humble-bragging and endless [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.6.1','pingback',0,0),(23076,2013,'MD Smith','md@mdwordsmith.com','http://mdwordsmith.com','50.190.39.232','2014-07-09 14:58:56','2014-07-09 14:58:56','Forgive me, am I looking in the wrong place for the Print/PDF button? I want to hang this above my desk as I build my own sites. Thank you!',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:30.0) Gecko/20100101 Firefox/30.0','',0,0),(23078,2013,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-07-09 15:49:46','2014-07-09 15:49:46','Hi there, thanks for noticing this glitch! It\'s been corrected, and you should see both the PDF and print icons at the bottom of the post.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:30.0) Gecko/20100101 Firefox/30.0','',23076,4),(22044,2646,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-06-19 13:49:41','2014-06-19 13:49:41','I still like Clinique, though I\'ve never been so in love with any product as to mourn it when it\'s gone. Everyone will of course have their own experiences. Now I\'ve thought OPI needs to have a \'request\' line or do a \'customer favorite\' poll as there has been one or two shades of nail polish from a \'special release\' that I\'ve never found and wanted to buy. \r\n\r\nNo, don\'t take it down... it\'s a good example of long-tail. That\'s something my blog really needs, yet another reason I\'m being so slow in my transition to a full WordPress site. When I finally settle on a theme I can DIY, I don\'t want to mess up my directory, don\'t want to lose what little juju I get from incoming links. :) FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36','',0,0),(22046,2652,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-06-19 14:04:30','2014-06-19 14:04:30','Gonna 1) totally agree w/ these. (I could do them all, but won\'t.) I hate the lack of response (though I do expect patience to some degree). Nothing annoys me when I get a solicitation from a would be prospect and they want me to quote $ and results w/out answering a single question. I just tweeted a post about the HR fail of not replying to applicants, even w/ a form email \'no.\' \r\n\r\nNow 2) I\'m gonna flip it around a bit. I make bad impressions - not by being late or rude - but by being me, by being transparent, WYSIWYG. Like w/ your COC experience, I don\'t \'present\' well b/c I am a solo consultant one\'s that struggled. I\'m judged and dismissed b/c I don\'t have the trappings of \"success,\" never have. Whether looking for clients or a applying for a job in-house, my experience w/ my small business clients is deemed \"small,\" my struggles a failure. Yes much of that\'s on me but at the same time, leaves a bad impression when I see people judged and pigeon-holed in this way. Everyone makes mistakes even tells questionable \'jokes\' from time to time, but that doesn\'t make them less. We\'re all more than our job titles or companies or the tweets we share; IDK I\'m guess I\'m saying we need to make good first impressions, but we also need maybe a little benefit of the doubt, a grace period too. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36','',0,0),(21794,2639,'Yes, blogging helps you get found | Deborah Brody Marketing Communications','','http://deborahbrody.com/2014/06/yes-blogging-helps-you-get-found/','192.232.223.54','2014-06-12 20:02:55','2014-06-12 20:02:55','[&#8230;] couple of days ago I wrote a post called Is Blogging Dead? My answer is no, emphatically, blogging is not dead. My chief reason for believing this is that [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.9.1','pingback',0,0),(7818,2346,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2013-09-25 15:32:48','2013-09-25 15:32:48','The key is the REGULAR maintenance, not to go into \'set and forget it\' mode. Testing the plugins, the widgets, the Analytics (on my to do list that never seems to get done enough) is all part of it; blogging is a marathon, a continual experiment so there will always be little tweaks needed. Part of staying up to date is make sure your site works for mobile (another thing I need to do), watch trends, see what new tools can help you - but don\'t overload on new and shiny, look at how/when people view/share your blog and optimize accordingly. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.76 Safari/537.36','',0,0),(6758,2302,'When customer service and marketing conflict | Deborah Brody Marketing Communications','','http://deborahbrody.com/2013/08/when-customer-service-and-marketing-conflict/','192.232.223.54','2013-08-14 13:28:36','2013-08-14 13:28:36','[...] I wrote about how important email marketing has become to retailers. Yesterday afternoon, I found out first-hand that email marketing has become far more important to [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.5.2','pingback',0,0),(6766,2306,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2013-08-14 17:16:36','2013-08-14 17:16:36','Hi Davina,\r\nNo doubt there is a lack of communication and training going on here, but I also think there is an issue of how sales is measured (how many emails did you collect, how many store credit cards did you sign people up for, etc.) Sales associates are being given certain goals and they are not being taught that keeping customers happy is also a goal.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0','',0,4),(6760,2300,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2013-08-14 16:20:26','2013-08-14 16:20:26','Nicole is one smart woman; I do that all the time, even sometimes flipping the beginning and end paragraphs. The conclusion we build towards, sometimes it\'s a much better attention getter and will make a strong point as an opening that draws readers into the post or story. Edit, reviewing and taking the break are musts; reading other things in between may also help you come at something with fresh eyes.\r\n\r\nLet\'s see. I let things sit, and I think about how people read: they scan. They read the heads, the pullout quotes, the captions. I look at the transitions and section breaks, I think about the graphics and how all that goes into it, how the bolded and bulleted parts are more likely to get read; so I make sure that\'s where to make my points. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.95 Safari/537.36','',0,0),(6764,2300,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2013-08-14 17:14:27','2013-08-14 17:14:27','Hi Davina,\r\nIsn\'t great that we can change whole paragraphs around with a couple of clicks? Can you imagine what editing must have been like back in the pre-word processor days? Finding a punchy sentence or paragraph is a great tip.\r\nThanks!\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0','',6760,4),(6763,2306,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2013-08-14 17:08:43','2013-08-14 17:08:43','All the Rs need to work together. CRM, HR, IR, MR .. maybe the P in PR should be Publics Relations. Both of these were communications issues, operating independently; and the in-store team didn\'t get the \'good customer service is good marketing\' memo. Shame that the PR/Communications training only goes so far, that employees aren\'t empowered to do anything but stick to the script, the rules. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.95 Safari/537.36','',0,0),(6728,2300,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2013-08-12 21:20:21','2013-08-12 21:20:21','Hi Ibrahim,\r\nCertainly, it is always best to have someone else look at your writing, but sometimes that is not possible. That\'s the point of having ways of checking your own stuff.\r\nThanks for your comment,\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0','',0,4),(6726,2300,'ibrahim','ibrahimtudu@yahoo.com','http://myzamfaraonline.net','196.46.245.29','2013-08-12 19:44:23','2013-08-12 19:44:23','You can also save yourself some editing headache by passing it to a friend, teacher, wife or group to look at it for you.',0,'1','Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.95 Safari/537.36','',0,0),(6721,2300,'Deborah Brody','deborah@deborahbrody.com','','96.241.32.212','2013-08-12 12:57:25','2013-08-12 12:57:25','Hi Nicole,\r\nThank you! What an interesting tip. It is important to make sure your flow is good.\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:22.0) Gecko/20100101 Firefox/22.0','',0,4),(6720,2300,'Nicole','nicoleerleblanc@gmail.com','','24.222.47.171','2013-08-12 12:04:05','2013-08-12 12:04:05','I find it helps to read your piece backwards- starting from the last paragraph to the top- it sets a different frame for your own words.\r\n\r\ngreat tips, thanks! :)',0,'1','Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MS-RTC LM 8; .NET CLR 1.1.4322; .NET4.0C)','',0,0),(7161,2255,'Where is the soap dish? (Or why UX is important.) | Deborah Brody Marketing Communications','','http://deborahbrody.com/2013/08/where-is-the-soap-dish-or-why-ux-is-important/','192.232.223.54','2013-08-27 13:51:30','2013-08-27 13:51:30','[...] weeks ago, I told you all about the awful experience that passes itself of as the Holiday Inn Express. One of the smaller, yet super annoying, things [...]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.5.2','pingback',0,0),(11734,2431,'Claire @ The Talk of Manchester','clairebryant@outlook.com','http://www.thetalkofmanchester.co.uk','86.185.120.227','2013-12-09 15:52:02','2013-12-09 15:52:02','Networking is definitely something that you have to put the effort in to reap the benefits but if done right it is something that could be core to your businesses success.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.63 Safari/537.36','',0,0),(11735,2431,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2013-12-09 15:54:54','2013-12-09 15:54:54','Absolutely right Claire! It is about business success (and personal success too). Thanks for reading.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:25.0) Gecko/20100101 Firefox/25.0','',0,4),(11752,2431,'Brad Phillips','contact@mrmediatraining.com','http://www.MrMediaTraining.com','47.21.235.78','2013-12-09 19:46:54','2013-12-09 19:46:54','Deborah, \r\n\r\nYou\'re absolutely right. I try hard to be in the third (and \"correct\" category - but I have to admit that at times, I get so busy that my networking skills lag behind where I\'d like them to be. A good goal for 2013!\r\n\r\nThanks for the great post.\r\n\r\nBrad Phillips',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0','',0,0),(11753,2431,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2013-12-09 20:01:05','2013-12-09 20:01:05','Brad,\r\nThanks for reading! You are so active on social media and often interact with people there. That\'s a very valuable part of networking today. That said, it is always a good goal to devote more time to in-person networking. I found being on a board/committee the best way to get to know people.\r\n\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:25.0) Gecko/20100101 Firefox/25.0','',11752,4),(22405,2660,'Brad Phillips','contact@mrmediatraining.com','http://www.MrMediaTraining.com','74.101.26.51','2014-06-27 02:54:54','2014-06-27 02:54:54','Good post, Deborah, and a good example of the tale of two contrasting yoga instructors. \r\n\r\nOne thought occurred to me: Are spammers really \"mass marketers?\" I\'m thinking I\'ll refer to them merely as spammers from now on so I don\'t lump them in with people doing more honest mass marketing (e.g. a television advertisement on a network program that appeals to many demographic groups). \r\n\r\nKeep up the great work!\r\nBrad',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0','',0,0),(19051,2581,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-04-24 14:55:29','2014-04-24 14:55:29','Had a similar discussion today, on the overuse of !!! in content. It\'s lazy and cheap, this Buzzfeed (yeah, I\'ve been down that rabbit hole a few times) or worse, Upworthy (which somehow I luckily miss most of it) style of what I call linkbait and switch. It\'s promising something life-changing or amazing, then pulling the rug. Heck, every time an airline I\'ve \'liked\' runs a new post (read: blatant advertisement) on FB hyping it\'s new sale fares, they get nailed in the comments. Because it\'s one route no one wants at a discount, the rest.. not so salesy. \r\n\r\nWhat annoys me more than the marketing crap, have to admit, are the \'media\' sites doing this for ads and eyeballs. HP was famous for keyword stuffing; others have been on this click click whoring gallery binge. But most are just this: the promise of something new and interesting that\'s a clever headline and nothing more but a blurb, then maybe a link to someone else\'s \'real\' story. ugh. I hate it too, that \'there\'s 3 minutes of my life I\'ll never get back\' feeling. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/34.0.1847.116 Safari/537.36','',0,0),(19054,2581,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-04-24 16:37:27','2014-04-24 16:37:27','Hi Davina,\r\nYes, media sites/websites are all looking for eyeballs. They don\'t seem to care whether those eyeballs ever return though. You can be hoodwinked once or twice, but more? \r\nThanks for sharing!\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:28.0) Gecko/20100101 Firefox/28.0','',19051,4),(10032,2408,'Mark W Schaefer','m_rialta@yahoo.com','http://www.businessesgrow.com/blog','68.114.146.64','2013-11-15 10:59:48','2013-11-15 10:59:48','Thanks for continuing the dialogue on this topic Deborah! Appreciate your insights.',0,'1','Mozilla/5.0 (Windows NT 6.2; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/30.0.1599.101 Safari/537.36','',0,0),(7487,2327,'Kireet','kireet@feedly.com','http://feedly.com','24.184.69.45','2013-09-10 15:43:59','2013-09-10 15:43:59','Sorry you are having issues getting your blog content in Feedly. I have checked your feed, which we have in the system as http://deborahbrody.com/feed/. The articles seem up to date as of now (except for this one, which will be pulled in on the next poll). in general, your blog content should be updated in Feedly within a few hours. The next time you see a longer delay of days, please contact me directly.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.65 Safari/537.36','',0,0),(7505,2327,'Before you send that email&#8230; | Deborah Brody Marketing Communications','','http://deborahbrody.com/2013/09/before-you-send-that-email/','192.232.223.54','2013-09-11 14:57:51','2013-09-11 14:57:51','[&#8230;] you read yesterday, this blog&#8217;s feed was not appearing in Feedly. I wrote Feedly and I got an automated response [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.6','pingback',0,0),(7506,2327,'Woody Williams','woody.williams@gmail.com','','50.131.253.145','2013-09-11 15:31:39','2013-09-11 15:31:39','It\'s encouraging to see Feedly\'s rapid response to your problem, which probably wasn\'t affecting only you :p\r\n\r\nI\'m interested in knowing if their fix remedied the issue? Inquiring minds want to know.',0,'1','Mozilla/5.0 (Android; Tablet; rv:23.0) Gecko/23.0 Firefox/23.0','',0,0),(7507,2327,'Deborah Brody','deborah@deborahbrody.com','','200.12.57.220','2013-09-11 15:57:26','2013-09-11 15:57:26','Hi Woody,\r\nThanks for checking in! Yes it is encouraging, and it seems to be partially fixed, although I have yet to see today\'s post appear in my Feedly. I am not sure why this happened or how it is being seen on other readers or by other people.\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 6.1; rv:23.0) Gecko/20100101 Firefox/23.0','',7506,4),(7513,2327,'Kireet','kireet@feedly.com','http://feedly.com','24.184.69.45','2013-09-12 01:12:55','2013-09-12 01:12:55','The latest post has made it into our system. The rate at which your feed will be polled is influenced by a number of factors. The surest way to guarantee faster polling is to sign up for a pro account and subscribe to your feed. That is totally up to you, in any case your feed should be updated in Feedly within a few hours of posting. Please contact us if you see any longer delay than that. Thanks!',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.65 Safari/537.36','',7507,0),(7523,2327,'Self-monitor or &#8230;. | Deborah Brody Marketing Communications','','http://deborahbrody.com/2013/09/self-monitor-or/','192.232.223.54','2013-09-12 14:52:56','2013-09-12 14:52:56','[&#8230;] when it does. This is how I knew there was a problem with Feedly and my blog feed (detailed in this post&#8211;read the comments please). I subscribe to my blog via email too, to make sure Feedburner is operating as it [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.6.1','pingback',0,0),(7525,2330,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2013-09-12 16:19:01','2013-09-12 16:19:01','Years ago, a colleague of mine had a company sign off on proofs, printing for a brochure - only the company name was wrong. They\'d been signing off on proofs many steps along the way, the mistake never caught until it printed. I\'ve been there, we all have - clients send you the wrong dates, the wrong spellings, expect you to fix their mistakes or just intuit their true meaning (sometimes whilst not paying you to do review/edit, just to \'do\' .. eye roll). \r\n\r\nI read and reread my emails, my blog comments, almost anything. Typos are so hard in this fast, fast get it done in 2 minutes world. Harder to check your own work, even the obvious can slip past you. Harder to make sure your meaning is clear. Like anything else, at best you appear careless, sloppy when you mess up; at worst you miss a key opportunity, offend your best customer or lose that perfect hire. Then worse gets worse, when your dirty laundry goes public, goes social - damaging your brand reputation and you have to invest in damage control rather than building your biz. So, check - then check again. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/29.0.1547.65 Safari/537.36','',0,0),(7526,2330,'Deborah Brody','deborah@deborahbrody.com','','200.12.57.220','2013-09-12 17:40:30','2013-09-12 17:40:30','Hi Davina,\r\nWe are human and mistakes get made, BUT, some are more preventable than others. It seems many are just not trying hard enough. It is one thing to have one typo/mistake and another to have emails full of them, or many times in a row. I agree, check it and have others check it. \r\nCheers!\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 6.1; rv:23.0) Gecko/20100101 Firefox/23.0','',7525,4),(10780,2408,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2013-11-22 17:01:48','2013-11-22 17:01:48','I\'ve written about it before - there are some benefits of being behind a keyboard. We\'re more confident, more comfortable than we are in person, sometimes more engaging; I know I am. Then there\'s the anonymity factor -  I.E. I\'m on several message boards w/ a handle... not sure I\'d be comfortable with my name on my TripAdvisor. Not that I\'m writing anything wrong, but more an issue of safety, privacy.\r\n\r\nThen there\'s the dark side of society that attacks, judges without thinking. Throw in the anonymity w/ that lot, like on Twitter or Yahoo!News comments, and it\'s the worst. The trolls, the pot stirrers making it bad for the rest of us.\r\n\r\nThere are times I think, if I am too careful too cautious, then how am I being \'authentic\'? but oh wait, what if - gasp! - I share an opinion that might - the horror! - be a little silly, snarky or offensive, not 110% politically, socially correct the world over??!! Do I risk my career or run of my friends?! ;-) IDK most of the issues I\'ve read have been, not so much the \'face to face\' issue as it has been \'the truth is out\' and they realize you aren\'t \'who they thought you were.\'\r\n\r\nDon\'t misunderstand - I totally agree w/ you. We need better manners, we need to be more tolerant and accepting of others, of different personalities and viewpoints and celebrity hairstyles and everything else. We need to remember -- online AND face-to-face --  it\'s a real person w/ feelings on the other side of the conversation; that they may have a different view point than you; and that\'s OK. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.57 Safari/537.36','',0,0),(23108,2665,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-07-10 16:19:49','2014-07-10 16:19:49','Pop Ups! Hate them - ads, subscription boxes, download the free crap - don\'t care what they\'re for, they almost always make me bounce right away. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.153 Safari/537.36','',0,0),(23112,2665,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-07-10 18:02:31','2014-07-10 18:02:31','Yes! Pop ups are a huge turn-off. I visited one website that had not one but two sign-ups pop up before I could even get to read the content. Closed and left! Thanks for commenting.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:30.0) Gecko/20100101 Firefox/30.0','',0,4),(20099,2587,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-05-13 17:31:03','2014-05-13 17:31:03','The mobile apps don\'t allow customization. Once a socially or even business savvy networker learns this.. then yeah, customize. My latest set of LI \'rules\' highlighted some of the responses I get when I take the time to follow up to these generic invites, to ask how we know each other and why we should connect (or friend on FB). I share your frustrations, esp. when I get those \"I want to send you an ocean of love\" requests (yes, on LinkedIn.. not kidding). \r\n\r\nYou\'re right - and the people who need to read these kind of tips and tricks posts don\'t. Just because you can attach 34 pictures to one email that doesn\'t mean you should; some people don\'t know (or care) that there are more technically savvy and frankly, digitally courteous ways to share all those pictures. Like anything else, there\'s a learning curve and we need to take the time to think about what we do - online and off. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/34.0.1847.131 Safari/537.36','',0,0),(20102,2600,'Lori','crowecommunications@gmail.com','','70.192.207.238','2014-05-13 18:52:42','2014-05-13 18:52:42','Great post, Deborah!  I love how you took a seemingly unrelated life occurrence and tied it to some very real and super important marketing concepts.  Clever new call to action at the bottom of you post, too. :)  Thanks for sharing.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:29.0) Gecko/20100101 Firefox/29.0','',0,0),(20104,2600,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-05-13 19:35:34','2014-05-13 19:35:34','Hi Lori,\r\nThanks for reading and commenting. I always say everything can become a blog post! \r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:29.0) Gecko/20100101 Firefox/29.0','',0,4),(10752,2270,'Strangers, Generic Invites and other LinkedIn dilemmasStrangers, Generic Invites and other LinkedIn dilemmas','','http://www.3hatscommunications.com/blog/2013/linkedin-policy-revisited/','72.167.131.154','2013-11-21 13:03:50','2013-11-21 13:03:50','[&#8230;] Generic, random LinkedIn requests are cold, impersonal, unprofessional, lazy, annoying. [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.7.1','pingback',0,0),(21343,2632,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-06-03 18:39:54','2014-06-03 18:39:54','It\'s work. One of the first things I wrote about Twitter. Scheduling - selectively reading then sharing a few things of interest, then spacing them out over a day - that\'s different. All this noise, all these automated feed driven tweets, is just that, noise; and then some of the vary same people feeding the machine are the ones decrying the platform\'s usefulness. See also FB; one thing G+ has going for it is that the API hasn\'t opened up to this kind of automated, robo posting.\r\n\r\nI still really like Twitter; what it is for me isn\'t what it is for everyone else, I get that. Still.. as a biz communicator I look at so many brands and how they run their Twitter (all SM really) and think, \'damn they are doing it wrong.\' \r\n\r\nAnd FWIW, one day soon I\'m gonna go on a \"humble-bragging\" rant, so world... consider yourself on notice. ;-)',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.114 Safari/537.36','',0,0),(21344,2632,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-06-03 19:14:57','2014-06-03 19:14:57','Hi Davina,\r\nAbsolutely it\'s work. It\'s having a conversation with many many people. If you don\'t have time for it, I say don\'t do it. Scheduling some tweets is fine but this idea that you can automate your life on Twitter is so counter-productive. \r\nAnd let me know when you go on the rant...I am sure I will agree with it all!\r\nThanks for reading and commenting!\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:29.0) Gecko/20100101 Firefox/29.0','',0,4),(21348,2623,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-06-03 20:21:58','2014-06-03 20:21:58','I decided for me .. this is enough, all this reading and learning and networking. The kind of professional development I need is being in a room of COOs, CEOs, even CMOs - the ones who HIRE people like me. Business owners and execs, those who don\'t really get this whole \'communication in all its PR, SM, blah blah forms IS what makes a business work\' - that\'s the trip that\'ll deliver the value to me. Alas, I ain\'t found it yet. :-) FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/35.0.1916.114 Safari/537.36','',0,0),(18575,2571,'Deborah Brody','deborah@deborahbrody.com','','200.12.57.220','2014-04-15 13:41:31','2014-04-15 13:41:31','Hi Davina,\r\nThanks for your input. I know very little about niche networks, but think that would be a great place depending on what you do. Need to research those ASAP! And absolutely, being social and building relationships are what social media is really all about.\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:28.0) Gecko/20100101 Firefox/28.0','',18562,4),(22294,2652,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-06-25 12:23:07','2014-06-25 12:23:07','Hi Davina,\nThere\'s a difference between how others perceive you and how you present yourself. I am not sure, haven\'t met you in person, on either. However, I think being genuine and \"you\" is the best way to present yourself. If others judge you because you are a solo consultant, it speaks more to their biases than to your presentation. Some people are judgmental. They come to the table with preconceived notions, so there is little you can do. \nI agree we should give benefit of the doubt and a grace period. \nThanks for commenting as always!\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:27.0) Gecko/20100101 Firefox/27.0','',22046,4),(18562,2571,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-04-15 05:05:02','2014-04-15 05:05:02','Thinking market, industry, referrals... it\'s important to look beyond the big networks, sometimes drill down if you\'re a more specialized biz. Other places to check are other niche networks and forums, being careful as most of these are protective of their communities (meaning no sales pitches). As you\'re considering \'bang for the buck\' you\'re spot-on about the small business owner\'s strengths (and weaknesses); this has to be concentrated where they\'ll actually spend the time to see any returns. Words, pictures, videos - it\'s what they can do and what they\'re target audiences respond to the most. \r\n\r\nAnd as always, once you\'ve found the right network remember: be social. People connect w/ fun, helpful people much more than they do w/ someone who only posts things to sell them something. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/34.0.1847.116 Safari/537.36','',0,0),(22428,2660,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-06-27 13:10:42','2014-06-27 13:10:42','Hi Brad,\nThanks for reading and commenting. Always appreciated! \nAs to your comment about mass marketers, I agree that is not really an accurate term. They are spammers!. My point still is that they send out mass emails with no targeting. There is a difference between marketing on mass media (TV) and \"mass\" marketing. Mass marketing is targeting everyone, with no segmenting at all. You can use mass media to target a certain segment of the population or even various groups as you point out. Advertisers use the main demographic for a TV program to determine who they are reaching and figure that if others watch, that is just spillover or bonus \"eyeballs.\" That\'s always been the problem with advertising on mass media and why people are so eager to microtarget.\n\nNamaste!\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:30.0) Gecko/20100101 Firefox/30.0','',22405,4),(15953,2501,'Deborah Brody','deborah@deborahbrody.com','','200.12.57.220','2014-02-19 01:04:13','2014-02-19 01:04:13','Excellent comment. Do a little at a time/break it up into chunks. Yes, absolutely, if it helps to get it done. Thanks for your comment!',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:27.0) Gecko/20100101 Firefox/27.0','',15949,4),(17116,2542,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-03-18 17:35:20','2014-03-18 17:35:20','The other day I read an article about an Oscar party and how no one spoke up when a couple of men were behaving pretty badly; it was sexist and offensive and everyone avoided them – but no one said or did anything. This morning I shared a post of stories from professional journalists, the sexist and misogynist crap they\'ve endured over the years. Heck I\'ve blasted Madison Ave. in the past for both their fear/image mongering as well as the lack of cool for anything directed at the female buyer. \r\n\r\nIt is a different century; demographics may say something is purchased by this audience or that, but still -- almost anyone sees or hears that messaging. Wisecracks about dumb dads or racist or sexist or homophobic b.s. .. I\'ve got an evolved sense of snarky humor; but as a business communicator, I would suggest that any client think, test and retest again before launching such a divisive and potentially offensive campaign. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/33.0.1750.152 Safari/537.36','',0,0),(17119,2542,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-03-18 18:41:13','2014-03-18 18:41:13','Sadly, most buyers are not focused on the messaging and the mostly male creative gang keeps coming up with this type of stuff. As long as we continue to stay silent, they will continue to do this.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:27.0) Gecko/20100101 Firefox/27.0','',0,4),(14867,2463,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-01-16 20:58:45','2014-01-16 20:58:45','I can tell you from experience as a good designer and damn good writer, I\'ve done some lovely pieces that were absolutely worthless. Why? Wrong audience, wrong message, wrong pitch, wrong product, wrong image, wrong medium .. you get the point. If it\'s a print consumer, why are you investing $ in the website, trying to change that? Why are you producing pieces that get old? Why are you sending this stuff to the same people who\'ve not bought from you the last 5 times you sent this??!! Gee whiz I could rant forever on the newsletter alone. \r\n\r\nWHY. Why is my most asked question, along with \"and? and? what else?\" Too often businesses either fall into ruts - new year, new brochure - do things out of habit; and/or they are very chicken/egg with their efforts, never asking these kind of questions, working backwards. Why is that audience better? Why is that offer the right one for them? Why should they care? Why a FB campaign? Why is this tactic better for your biz, why will it make a difference? And FWIW, \'we want to sell stuff\' really shouldn\'t be your only \'why.\'',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.77 Safari/537.36','',0,0),(16684,2530,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-03-08 16:20:03','2014-03-08 16:20:03','I\'ve read a few posts that suggest if content is good enough, you\'ll find ways to share it w/out the easy buttons. While I agree in theory, I find it foolish to presume - not to mention you always lose out of the credit and the ability to track those metrics. Agree w/ all of these - be clear on who and what, give credit to guest authors, make sure the post is readable. Another few mistakes I see - no images; no links or worse IMO, links only to yourself; the biggest of course, no point and purpose to help achieve business goals. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/33.0.1750.146 Safari/537.36','',0,0),(17329,2547,'Is Feedly picking up the feed? Test post. | Deborah Brody Marketing Communications','','http://deborahbrody.com/2014/03/is-feedly-picking-up-the-feed-test-post/','192.232.223.54','2014-03-24 13:32:06','2014-03-24 13:32:06','[&#8230;] multiple times already, Feedly has stopped picking up the feed to this blog. My last post, which I wrote on Thursday, March 20, has yet to appear. I am testing to see if this post will be picked up. It is a disaster when you [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.6.1','pingback',0,0),(16939,2535,'Is robotic social media worth it? | Deborah Brody Marketing Communications','','http://deborahbrody.com/2014/03/is-robotic-social-media-worth-it/','192.232.223.54','2014-03-14 13:38:11','2014-03-14 13:38:11','[&#8230;] On Wednesday, I wrote about how some Twitter accounts seem to be run by Rosie, the robot maid on The Jetsons. But robotic social media happens on other social networks and even on blogs. Since so many people seem to be doing it, what is the value of robotic social media? [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.6.1','pingback',0,0),(16867,2535,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-03-12 21:57:30','2014-03-12 21:57:30','At least a few times a week now, I\'ll reply to someone who shares a general tweet - something basic, no link, maybe even a question. You know, jump into a conversation. So far - crickets. And that\'s from people tweeting in real-time. Maybe they don\'t know me, maybe they haven\'t noticed when I\'ve RT\'d them. Or perhaps too many of us - myself included - are so busy gaming our social shares we forget to be social. IDK.\r\n\r\nWhat I do know is that, aside from a handful of scheduled tweets, if I\'m on social I\'m on. If I don\'t engage in real time, I make it a point to follow up later. My Twitter client of choice is TweetDeck - b/c it lets me filter a lot of the preprogrammed feeds and noise that people robotically schedule; adding Commun.it to the list. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/33.0.1750.149 Safari/537.36','',0,0),(24489,2722,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-08-15 11:54:26','2014-08-15 15:54:26','Jargon is different from meaningless buzz. A lot of jargon or code is often \'industry\' terms that we have to do a better job teaching, explaining. I.E. as a designer, I need to do a better job of not sounding so jargon-y as I explain print graphics, raster, vector, file formats, printing prep. Those are critical factors, big impact on time, work, money but to someone outside the biz, meaningless jargon. \r\n\r\nNow the other day I had a chat on Twitter about the b.s. business babble buzz words marketing uses. I think I share a post or two a month, at least, on this topic. Sadly the people who need to read this are the ones 1) who want to call their crap \'new\' and considering their ho-hum airfare a \'sale\' that\'s \'exciting\' enough to interrupt my day and 2) not going to read this kind of post. Oh and love that Office dictionary, that\'s right up their w/ Unsuckit. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36','',0,0),(16891,2535,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-03-13 16:45:17','2014-03-13 16:45:17','Thanks for sharing Davina. I find the same. Do people not know how to check for their @ mentions? I am not sure. People forget that Twitter is about conversation. Perhaps not entirely in real time, but a conversation nonetheless.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:27.0) Gecko/20100101 Firefox/27.0','',16867,4),(23843,2697,'Two content issues (or why I no longer read Mashable) | Deborah Brody Marketing Communications','','http://deborahbrody.com/2014/07/two-content-issues-or-why-i-no-longer-read-mashable/','192.232.223.62','2014-07-29 13:43:24','2014-07-29 13:43:24','[&#8230;] week,  for my eight-week summer challenge post, I challenged you to clean out your social media channels, such as your RSS feeds. I did some cleaning myself, and I finally removed Mashable from my feeds. [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/3.9.1','pingback',0,0),(17428,2549,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-03-26 15:39:25','2014-03-26 15:39:25','Hi Lisa,\nThanks for letting me know. It\'s been very unreliable. Sometimes updating immediately, sometimes days later. I am very frustrated with it!',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:28.0) Gecko/20100101 Firefox/28.0','',17427,4),(17427,2549,'Lisa','Lisa@bigleapcreative.com','http://bigleapcreative.com','50.52.50.41','2014-03-26 13:34:15','2014-03-26 13:34:15','Yes! It\'s working. :) came here from Feedly.',0,'1','Mozilla/5.0 (iPad; CPU OS 7_0_6 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Mobile/11B651','',0,0),(15949,2501,'Debbie','dfriez@gmail.com','http://capitolcommunicator.com','75.72.253.95','2014-02-18 22:28:24','2014-02-18 22:28:24','I would add you shouldn\'t wait until you have 14 inches, but do a few at a time, so it\'s not so heavy.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/32.0.1700.107 Safari/537.36','',0,0),(25896,2753,'Brad Phillips','Brad@PhillipsMediaRelations.com','http://www.MrMediaTraining.com','70.8.13.165','2014-09-23 18:55:56','2014-09-23 22:55:56','Deborah, \r\n\r\nGood post. Your line about the five-line email you sent to your friend made me laugh out loud.\r\n\r\nDon\'t lose heart yet. There may be some evidence that millenials are actually reading more than we old folks. http://www.theatlantic.com/technology/archive/2014/09/millennials-are-out-reading-older-generations/379934/\r\n\r\nKeep on bloggin\'!\r\nBrad',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0','',0,0),(25748,2742,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-09-19 09:48:44','2014-09-19 13:48:44','Ever seen the \'tweet to get\' kind of thing, requiring you to post or like before you get an eBook? It\'s a variant, almost \'shames\' you into doing something (social share) b/c you\'re getting something in return. This is much worse, seen it go so far as exit pages and unsubscribe notices. Manipulating, fear mongering, shaming .. really these aren\'t tactics, they just tacky. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.122 Safari/537.36','',0,0),(25749,2747,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-09-19 09:58:59','2014-09-19 13:58:59','I\'m an odd bird socially. I share \'more\' in blogs and comments, on Twitter and even G+ than I do FB (F&amp;F territory) b/c I know who\'s watching and reading i.e. no one. ;-) No really it\'s the nature of the networks, the culture. Tweets fly by and people tend to get that posts are often \'of the moment\' and not totally representative. FB on the other hand, things sometimes are a bit more sticky depending on how often you post. That said, I use lists and edit and filters everywhere but if going that far, why mute or unfriend when I could be more selective and not follow? Or censor myself and try to be less stupid? Or keep that under a different handle? \r\n\r\nNothing will stop the trolls trolling, haters hating yada yada. Nothing will stop brands selling and fakers faking. TEHO and the best we can do is.. what\'s best for us. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_4) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/37.0.2062.122 Safari/537.36','',0,0),(27575,2774,'Lawrence Fox','lfox@accounting-wizard.com','','99.237.103.87','2014-10-21 16:40:37','2014-10-21 20:40:37','You know, we went through a similar thing a few years ago with the Associaiton of Independent Consultants (AIC). It was, IMO, an unmitigated disaster and we\'ve never really recovered from it. We raised membership fees and then said \"Events are free to members and non-members pay\". We did have to pay rent for the room and coffee. Cash flow went into the toilet, membership renewals evaporated and our surplus disappeared.\r\n\r\nWe no longer do this. Members get in for a discount, as we used to do in the past.\r\n\r\nLawrence',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0','',0,0),(28776,463,'Thanks are not only for Thanksgiving | Deborah Brody Marketing Communications','','http://deborahbrody.com/2014/11/thanks-are-not-only-for-thanksgiving/','192.232.223.62','2014-11-25 09:19:07','2014-11-25 14:19:07','[&#8230;] thank you&#8211;a show of appreciation&#8211;is an important marketing tool. I wrote &#8220;Why a thank you is good marketing&#8221; here five years ago. I still think it&#8217;s [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/4.0.1','pingback',0,0),(27637,2774,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-10-22 09:10:36','2014-10-22 13:10:36','Hi Lawrence, \r\nThanks for sharing the AIC\'s story. Sometimes, it pays to try new ways of doing things, but as you point out, it doesn\'t always go as planned. My point is that orgs should be clear as to what their goals are. If your goal is to recruit new members, how do you best do that? If your goal is to raise revenue, how? Etc. \r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:33.0) Gecko/20100101 Firefox/33.0','',27575,4),(26981,2772,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2014-10-16 17:26:48','2014-10-16 21:26:48','I either walk away or I write. Or really, I walk away and rant in my head as I pace around for too long. Then I think, damn.. that would make a good post and then I get to my keyboard and the smart words that were \'just\' in my head.. gone. ;-)\r\n\r\nSeriously though.. I had someone post something on FB and it was very judgmental but I know better. What is said can never be unsaid, so I didn\'t comment. I did however schedule a tweet about the issue. Then there were 2 posts in my LinkedIn Pulse suggested reading: one was platitude laden nonsense, an insult to fluff to call it a fluff piece, from a known \'thought leader\' and the other, well it was a banal list article on industry stereotypes that does nothing to help that (aka my) industry. I really wanted to mix in and set the record straight b/c someone needs to but.. I know better.\r\n\r\nI even asked on Twitter and G+, what\'s better - to leave an intelligent if disagreeing comment? Or to write a post of my own, link back? It\'s hard - you DO have to rock boats, you do have to take chances and a stand to make a point but there\'s always consequences. And if you\'re someone like me, then what happens is you\'re labeled a troll, or accused of attacking someone when really you\'re disagreeing w/ a post. Or worse, nothing as you\'re ignored anyway. And FWIW I\'ve saved that list post on the off chance I use it for something else.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.104 Safari/537.36','',0,0),(26982,2772,'Deborah Brody','deborah@deborahbrody.com','','71.163.253.140','2014-10-16 17:56:02','2014-10-16 21:56:02','Hi Davina,\r\nThanks for sharing your process. I think you shouldn\'t feel as if you can\'t comment or disagree, but you should be conscious of your word choice and emotion. If we post or comment in the heat of the moment, we may say stuff we regret later. If we write it, like you said, in your head, or even as a draft, then you will be harnessing your anger. I agree that when we are angry or moved by something, we sometimes have a great comeback. That\'s why it\'s good to capture it and then think about it calmly. BTW, not that I always follow this advice. But I am trying to be more conscious of it.\r\nDeborah',0,'1','Mozilla/5.0 (Windows NT 6.3; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0','',26981,4),(28955,2808,'Lawrence Fox','lfox@accounting-wizard.com','http://gravatar.com/lawrencefox','99.237.103.87','2014-12-02 09:57:36','2014-12-02 14:57:36','Deborah:\r\n\r\nGood Etsy sellers also WORK at selling their stuffs, just like anyone else--the better ones do not simply set up a \"good looking site\" and wait around for the $$$ to roll in (I spent some time earlier this year investigating Etsy in order to sell some notecards for my watercolours--and if you really want to make a go of it, the time investment is NOT trivial, not just in the setup (getting good photos, getting good graphics, getting a good story) but in the on-going marketing--which, I guess, is true of nearly every endeavour!)\r\n\r\nAs it is, I don\'t have the time to invest in Etsy, so I haven\'t set up a shop there!\r\n\r\nLawrence',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0','',0,0),(31774,2920,'Are you seduced by the cheap and fast? | Deborah Brody Marketing Communications','','http://deborahbrody.com/2015/04/are-you-seduced-by-the-cheap-and-fast/','192.232.223.62','2015-04-08 11:03:42','2015-04-08 15:03:42','[&#8230;] yet, we are continually being sold cheap and fast. Every day there&#8217;s a new free tool to help you do something (as I wrote about a couple of weeks ago). Or you&#8217;ll find services being offered to do stuff [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/4.0.1','pingback',0,0),(30534,2846,'Mark W Schaefer','m_rialta@yahoo.com','','68.114.146.84','2015-02-04 18:39:36','2015-02-04 23:39:36','Thanks for the great article and the very kind shout-out Deborah! I appreciate the fact that you carried the conversation forward.',0,'1','Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.94 Safari/537.36','',0,0),(31372,2920,'Carrie Morgan','morgan@rockthestatusquo.com','http://rockthestatusquo.com','68.231.37.181','2015-03-17 14:16:32','2015-03-17 18:16:32','Great post, Deb! This happens to an incredible degree in the graphic design field, too. THe huge amount of \"free\" design tools encourages everyone to be their own designer. In itself this isn\'t bad - but when someone doesn\'t recognize the difference between amateur versus professional design and the impact on their reputation, it can be extremely harmful.',0,'1','Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/41.0.2272.89 Safari/537.36','',0,0),(31373,2920,'Deborah Brody','deborah@deborahbrody.com','','96.255.32.230','2015-03-17 15:08:38','2015-03-17 19:08:38','Thanks for your comment Carrie! Absolutely. One the free graphic design tools is what got me thinking about this. It was incredibly difficult to use and I didn\'t think it was a good solution. But it\'s marketed as such, and many orgs are telling their comms person to learn how to use the tools in order to avoid hiring a professional.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:36.0) Gecko/20100101 Firefox/36.0','',31372,4),(30938,2881,'John Franklin','lanceoak@hotmail.com','','24.150.49.179','2015-02-25 13:52:13','2015-02-25 18:52:13','You mention a word used by a broadcaster that was \"racist\". Not all your readers would have seen this word used so, you could put it into your story under the context of education.  Maybe some of us would like to ensure we do know the true meaning of this mysterious word. Allowing PC to put a crimp on ones writing only allows the continuation of ignorance and racism. I would not call you racist if you used the word to educate me, unlike some who use the word to demean a race.',0,'1','Mozilla/5.0 (Windows NT 6.1; Trident/7.0; rv:11.0) like Gecko','',0,0),(30939,2881,'Deborah Brody','deborah@deborahbrody.com','','96.255.32.230','2015-02-25 13:56:19','2015-02-25 18:56:19','John,\nPlease click on the link for the story in the Cleveland Plain Dealer. You can also search Google for the name of anchor. You can then see for yourself what the word was. I choose not to include it because there I don\'t want to offend and it is not necessary for the rest of my post to make sense.\nThanks for reading.',0,'1','Mozilla/5.0 (Windows NT 5.1; rv:35.0) Gecko/20100101 Firefox/35.0','',30938,4),(31108,2881,'6 Copy Editing Rules to Make You a Better Writer | Deborah Brody Marketing Communications','','http://deborahbrody.com/2015/03/6-copy-editing-rules-to-make-you-a-better-writer/','192.232.223.62','2015-03-04 09:48:32','2015-03-04 14:48:32','[&#8230;] 3. Use a dictionary (and choose your standard). There are a couple big dictionary names: Oxford and Merriam-Webster. Choose one and stick to it and then use it to make sure that you are spelling [that word] correctly. And more so, does [that word] mean what you think it means?  [&#8230;]',0,'1','The Incutio XML-RPC PHP Library -- WordPress/4.0.1','pingback',0,0),(30809,2846,'Davina K. Brewer','davina@3hatscommunications.com','http://www.3hatscommunications.com/blog/','108.203.209.104','2015-02-18 13:23:09','2015-02-18 18:23:09','I\'ve always championed comments, yet been doing a lot of thinking and rethinking about them: their value will always depend on the blog, the site, its goals not to mention the quality of its community and moderation. \"perceived popularity trap\" - I must say AMEN to that, esp. \'perceived.\' Saving this for a \'someday\' post. FWIW.',0,'1','Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/40.0.2214.111 Safari/537.36','',0,0),(35284,3089,'Alicia','alicia@thrivedc.org','http://www.thrivedc.org','96.88.198.77','2015-12-07 13:50:52','2015-12-07 18:50:52','Deborah,\r\n\r\nYou are so right!!  I initially attributed my annoyance at these distractions as me being too sensitive.  But, I am so glad to see that I am not the only one. \r\nI think a lot of the \"lack of attention\" also has to do with information overload. There is soo much to sift through these days everyone is much more discerning about what they will spend time on digesting. \r\n\r\nAs we were crafting our year -end appeal this year I knew that sharing information on our issue was not enough, we had to make our supporters understand the urgency of our work. Creating a compelling message, through urgency, emotion, impact etc. is more essential than ever. \r\n\r\nAs for opportunities to present in groups. I ask, just like being at the movies, for everyone to mute their phones.  This sets a tone that these types of distractions will be frowned upon. As a presenter I also try to create a more conversational/interactive presentation with the hopes of engaging the audience instead of just talking at them.  The days of the didactic lecture are gone. People must be stimulated, either visually, emotionally or topically.',0,'1','Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/47.0.2526.73 Safari/537.36','',0,0),(35025,3083,'Carrie Morgan','morgan@rockthestatusquo.com','http://rockthestatusquo.com','68.231.41.250','2015-11-05 11:23:55','2015-11-05 16:23:55','Inevitably the ones thanking me for being a top influencer \"in their community\" are the ones that I barely know. Maybe I sent a single RT, or they joined my #PRprochat, or I sent them a thank you tweet. The ones that understand true engagement and social proof versus building negative social proof don\'t participate in sumall, communi.ty (sp?) and the like. \r\n\r\nI hate automation. I really, really hate it. It\'s against the very authenticity and real-time engagement that Twitter is founded on.',0,'1','Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/46.0.2490.80 Safari/537.36','',0,0),(35026,3083,'Deborah Brody','deborah@deborahbrody.com','','173.79.43.241','2015-11-05 11:28:54','2015-11-05 16:28:54','Hi Carrie,\r\nObviously, we\'re on the same page on this one. Automation absolutely kills authenticity and real-time engagement. Thanks for commenting!',0,'1','Mozilla/5.0 (Windows NT 6.3; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0','',35025,4),(34702,3043,'Debbie Friez','dfriez@gmail.com','https://www.linkedin.com/in/dfriez','50.80.18.77','2015-09-22 18:36:13','2015-09-22 22:36:13','This is so timely! I recently attended a Social Media Breakfast that touched on this subject and I was asked to speak on it for another group. 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